Brown & Brown
FrontEndAdjuster
Neural analysis suggests this role is
optimal for Entry candidates.
“Front End Adjuster at Brown & Brown. Skills: Insurance claims, Customer service, Communication. Handle claims from initial contact to conclusion. Investigate claims and verify eligibility”
What You'll Achieve.
Timely and accurate claim resolution; Enhance organizational skills
Industry & Context.
Skillfully adapts and uses critical thinking; Problem-solving issues
Maintain a high level of confidentiality
What They're Looking For.
Must Have
Evaluating and processing insurance claims, Conducting thorough investigations, Assessing damages, Determining liability based on policy coverage, Collaborating with policyholders, service providers, and legal teams, Great customer service skills, Excellent written and verbal communication skills, Proficient with Microsoft Office Suite, Proficient with industry standard web applications, Ability to maintain a high level of confidentiality
Nice to Have
Bilingual, Service Advisor experience, Warranty experience, Service Drive experience, Basic mechanical knowledge of automotive systems
What You'll Do.
Handle claims from initial contact to conclusion
Investigate claims and verify eligibility
Maintain positive customer relationships
Manage high call volume
Work independently and in a team
Use critical thinking
How You'll Work.
Team & Collaboration
Collaborate with policyholders; Collaborate with service providers; Collaborate with legal teams; Work in a team atmosphere
Communication Scope
Excellent written communication skills; Excellent verbal communication skills; Exception communication skills
Full Job Description
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. **Brown & Brown** is Seeking a **Front End Adjuster** to join our growing team in **Dallas, TX**. ** This is an entry level role ** The Front End Adjuster is responsible for evaluating and processing insurance claims related to property damage and personal injury. This role involves conducting thorough investigations, assessing damages, and determining liability based on policy coverage. The adjuster will collaborate with policyholders, service providers, and legal teams to ensure timely and accurate claim resolution. **How You Will Contribute** * Handles claims from initial contact through to conclusion. * Thoroughly investigates claims and verifies eligibility * Responsible for maintaining positive customer relationships seeking to enhance organizational skills. * Manages a high call volume with exception communication and customer service skills * Successfully works independently and in a team atmosphere. * Skillfully adapts and uses critical thinking and problem-solving issues. **Skills & Experience to Be Successful ** * Great customer service skills * Excellent written and verbal communication skills * Proficient with Microsoft Office Suite and industry standard web applications * Ability to maintain a high level of confidentiality * Bilingual is a plus, not required * Service Advisor, Warranty, or Service Drive experience a plus * Basic mechanical knowledge of automotive systems. **Teammate Benefits & Total Well-Being** We go beyond standard benefits, focusing on the total well-being of our teammates, including: * __Health Benefits__ : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance * __Financial Benefits__ : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement * __Mental Health & Wellness__: Free Mental Health & Enhanced Advocacy Services * __Beyond Benefits__ : Paid Time Off, Holidays, Preferred Pa
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