Wynn Resorts
Gambling And Casinos
FrontDeskRepresentative
Neural analysis suggests this role is
optimal for entry candidates.
“Front Desk Representative at Wynn Resorts. Check in/out guests. Monitor front desk phone center”
Industry & Context.
Resolve guest issues
What They're Looking For.
Must Have
Two years customer service experience, Minimum one year front desk experience
What You'll Do.
Monitor front desk phone center
Revise in-house reservations
Perform cashiering functions
Coordinate guest wishes with concierge
Adhere to Wynn Standards/Core Values
Adhere to all policies and procedures
Full Job Description
The Guest Service Representative is responsible for all duties surrounding the Front Desk • Checking in/out guests • Monitoring front desk phone center • Revising in-house reservations • Cashiering functions • Resolving guest issues within limits of authority • Coordinating guest wishes with concierge • Adhering to Wynn Standards/Core Vales and all policies and procedures ## Qualifications • High school diploma or equivalent required • Two years of customer service experience • Minimum of one year front desk experience or equivalent position ## Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.
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