The Los Angeles Cancer Network
healthcare
FrontDeskReceptionist
“Front Desk Receptionist at The Los Angeles Cancer Network. Skills: Greeting patients and visitors, Answering telephone calls, Office support for the front office area. Greeting patients and visitors. Gate Keeping”
Industry & Context.
Demonstrates exceptional assessment, critical thinking, and customer service skills
What They're Looking For.
Must Have
Great Customer Service Skills, Basic computer knowledge
Nice to Have
Medical Terminology-Oncology/Hematology Specific, Previous Oncology/ Hematology experience preferred
What You'll Do.
Greeting patients and visitors
Patient registration/check-out
Collect co-payments and deductibles
Schedule and update patient appointments
Answer telephone and respond to inquiries
Maintain supplies and cleanliness of the front office
Ensure maintenance of patient confidentiality
Accurately document in the EMR system
Training new hires on the process and procedures of the practice
Maintain accurate records for all appointments scheduled for providers
Verifies patient's insurance information
How You'll Work.
Team & Collaboration
Ability to establish and maintain effective working relationships; Ability to seek out resources independently and work collaboratively; Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations; Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
Communication Scope
verbal and written communication skills; Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others
Applying for this Front Desk Receptionist role?
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