Our Team
Healthcare
FrontDeskReceptionist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Front Desk Receptionist at Our Team. Skills: Front desk operations, Patient interaction, Administrative support. Greet visitors. Direct visitors”
What You'll Achieve.
Make a positive impact on patients' experiences; Create a lasting, positive impression
Industry & Context.
Prioritize tasks; Multi-tasking; Attention to detail
What They're Looking For.
Must Have
High school diploma or equivalent, 1 year of receptionist experience, Proficiency in MS Word, Proficiency in Outlook, Proficiency in Excel, Proficiency in EMR systems, Excellent communication skills, Ability to prioritize, Ability to multi-task, Ability to pay close attention to detail, Ability to work well within a team, Capable of working independently
Nice to Have
Receptionist experience in a healthcare setting, EMR systems (preferably Allscripts)
What You'll Do.
Provide clear instructions
Handle copay collections
Schedule appointments
Make reminder phone calls
Keep patient files up-to-date
Balance patient files
Enter information correctly
Answer calls professionally
Assist with computer input
Assist with scheduling
Assist with form preparation
Assist with correspondence
Assist with data compilation
Support the office team
Maintain office equipment
Maintain office supplies
Keep reception area clean
Keep reception area orderly
Take on additional tasks
Contribute to team success
Create positive impression on patients
How You'll Work.
Team & Collaboration
Supportive team environment; Work with team
Communication Scope
Interpersonal skills; Courteous interaction
Full Job Description
_We 're committed to bringing passion and customer focus to the business._ **Job Description:** **Join Our Team as a Front Desk Receptionist!** Are you a friendly and organized individual with a passion for providing excellent customer service? We are looking for a dynamic Front Desk Receptionist to be the welcoming face of our healthcare facility. If you thrive in a fast-paced environment and enjoy making a positive impact on patients' experiences, we want to hear from you! **Key Responsibilities:** * **Warm Welcome** : Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed. * **Efficient Administration** : Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care. * **Accurate Data Management** : Keep patient files up-to-date and balanced, ensuring all information is entered correctly. * **Professional Communication** : Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service. * **Supportive Office Role** : Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team. * **Organized Environment** : Maintain office equipment and supplies, keeping the reception area clean and orderly. * **Versatile Duties** : Take on additional tasks and projects as needed, contributing to the overall success of the team. * **Positive Patient Experience** : Create a lasting, positive impression on every patient who walks through our doors. **Qualifications:** * **Education** : High school diploma or equivalent. * **Experience** : At least 1 year of receptionist experience, preferably in a healthcare setting. * **Technical Skills** : Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts). * **Interpersonal Skills** : Excellent communication skills to interact effectively and courteous
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