Mindful Support Services

Mental Health

FrontDeskReceptionist

$2k+ Spokane, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Front Desk Receptionist at Mindful Support Services. Skills: Customer service, Administrative support. Provide excellent customer service. Create warm atmosphere”

Industry & Context.

Mental Health
Eligibility Requirements

Background check required

What They're Looking For.

Must Have

Work ethic, Ownership of role, Willingness to work through difficult interactions, Ability to multi-task, Prioritize tasks, Professional communication, Flexibility for full time hours

Nice to Have

Restaurant background, Hospitality background

What You'll Do.

Provide excellent customer service

Create warm atmosphere

Help clients prepare for visits

Schedule client appointments

Support providers with administrative requests

Verify client insurance benefits

How You'll Work.

Team & Collaboration

Progressive workplace

Communication Scope

Verbal communication; Written communication

Full Job Description

**Job Type:** Full-time, Rotating shifts, Occasional weekend shift **Salary:** $18.00 per hour Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply. **About the Company** Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have partnered with over 2,500 providers throughout our 20+ locations, and we are continuing to grow! **About the role** This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities. Please read listing fully for schedule requirements. **Primary responsibilities** * Providing excellent customer service over the phone, in person, and via email * Creating a warm and welcoming atmosphere for clients * Managing the front desk by helping clients prepare for their visits * Scheduling client appointments * Supporting mental health providers with administrative requests * Client insurance benefits verification **Requirements** **What you’ll need to be successful** * Strong work ethic and ownership of your role * Willingness to work through difficult interactions in mental health office setting * Ability to multi-task and prioritize * Professional written and verbal communication with clients and providers * Motivation to receive feedback and continually grow * Flexibility for full time hours d

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