Four Seasons
FrontDeskReceptionist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Front Desk Receptionist at Four Seasons. Skills: Customer service, Guest relations. Welcome and register guests. Establish credit/payment”
What You'll Achieve.
Achieve maximum customer satisfaction
Industry & Context.
U. S. work authorization is required
What They're Looking For.
Must Have
U. S. work authorization is required
Nice to Have
Experience in a luxury hotel in Front Office and/or Concierge responsibilities, Knowledge of the city, activities, and restaurants, Willing to experience various restaurants and/or activities in the city to gain more knowledge of venues, Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems, Excellent written and verbal grammar and composition skills
What You'll Do.
Welcome and register guests
Establish credit/payment
Explain accommodations
Demonstrate knowledge of city attractions
Add personal recommendations
Check in guests efficiently
Arrange luggage delivery
Handle guest interactions
Accommodate special requests
Resolve customer issues
Assist customers with inquiries
Respond to guest requests
Update desk collateral
Establish vendor contacts
Ascertain guest satisfaction
Settle bill accurately
Maintain balanced bank
Exchange foreign currency
Reconcile transactions
How You'll Work.
Team & Collaboration
Works harmoniously and professionally with co-workers and supervisors
Communication Scope
Excellent written and verbal grammar and composition skills
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city’s downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city. **Front Desk Receptionist** **\- Full Time** Four Seasons Hotel Seattle Four Seasons Hotel Seattle is looking for a Front Desk Receptionist who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Front Desk Receptionists are a part of a dynam
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