Four Seasons
FrontDeskIntern
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Front Desk Intern at Four Seasons. Assist in check-in procedures. Accommodate guests' needs”
What You'll Achieve.
Deliver exceptional guest experience; Ensure smooth arrival experience; Ensure smooth departure experience
What They're Looking For.
Must Have
Reading proficiency in English, Writing proficiency in English, Oral proficiency in English, Reading proficiency in Italian, Writing proficiency in Italian, Oral proficiency in Italian, Valid legal authorization to work in Italy
What You'll Do.
Assist in check-in procedures
Accommodate guests' needs
Handle guest interaction
Accommodate special requests
Support coordinating room status updates
Notify team of group checkouts
Notify team of late checkouts
Notify team of early check-ins
Notify team of special requests
Customise in-house guests reservations
Update guests profiles
Assist with other Front Office tasks
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** An urban retreat steeped in historic beauty. Stroll the city’s biggest private garden – a tranquil haven of statues, fountains and centuries-old trees – or retire to your suite where frescoes line the walls amid original architectural features. Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence. **About the role** Four Seasons Hotel Firenze is seeking a motivated Front Desk Intern to join the Team, starting from September 2026 for six months. This role will provide engaging, sincere, personalized guest assistance which has always been the key element of our legendary service. The Front Desk Intern will be a service ambassador for our hotel and deliver only the best exceptional guest experience, ensuring our guests have a smooth arrival and departure experience. **What you will do** Assist in check-in procedures using guest name whenever possible following all F
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