Peachy

FrontDeskCoordinator

$0–0k Charlotte, North Carolina, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Front Desk Coordinator at Peachy. Skills: client journey expert, knowledgeable about Peachy products and services. Greet clients and ensure a seamless check-in and check-out process. Provide consistent, high-quality service and hospitality to clients”

What You'll Achieve.

ensure a positive and educational experience for every client, every time

Industry & Context.

Eligibility Requirements

Physical Requirements: Frequently required to kneel, bend, sit and stand for long periods of time, Ability to lift/transport items weighing up to 30 lbs

What They're Looking For.

Must Have

Experience in a customer service, hospitality, high-end retail or wellness services role, Flexible to work in multiple studio locations within a reasonable distance to your home studio, Must be able to work a minimum of 18 hours per week, Weekend availability on Saturdays or Sundays is required, along with some holiday availability, Employees are required to complete a minimum of one weekday half shift and one weekend half shift, Minimum of 18 years old and eligible to work in the United States without sponsorship

What You'll Do.

Greet clients and ensure a seamless check-in and check-out process

high-quality service and hospitality to clients

answer questions about Peachy treatment options

promote Peachy after care products

Communicate with remote Customer Service team to maintain client schedule

Complete studio opening and closing tasks

Maintain studio appearance

replenishing products

maintaining stock room

cleaning common areas

Adhere to infection control standards including

but not limited to hand hygiene

and equipment disinfection/sterilization

commitment to HIPAA privacy practices

How You'll Work.

Team & Collaboration

Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients; Works cooperatively with others across the organization to achieve shared goals; Partners with others to get work done

Communication Scope

Delivers messages in a clear and concise manner; Attentively listens

Full Job Description

Peachy’s mission is to clear care barriers and make wrinkle treatment more accessible than it’s ever been through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our approach? Transparent pricing, unmatched quality of care, and solutions backed by science. Plain and simple. Job Title: Front Desk Coordinator - Full-Time Location: Charlotte, NC - South End The Front Desk Coordinator role at Peachy, known internally as a Studio Experience Specialist, works closely with our Studio Manager and Clinical Providers to ensure a positive and educational experience for every client, every time. This role is a client journey expert, passionate about wrinkle prevention and knowledgeable about Peachy products and services. Learn more about this role below and apply today! Schedule: Wednesday, Thursday, Friday: 8:30 AM - 7 PM Saturday: 8:30 AM - 5 PM What You’ll Do: Greet clients and ensure a seamless check-in and check-out process Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients Complete studio opening and closing tasks Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas Adhere to infection control standards including, but not limited to hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices Who You Are: Communicates Effectively - Delivers messages in a clear and concise manner; Attentively listens to others; Effective in a variety of settings: one-on-one, small and large groups, and among diverse po

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