Method Co.
Hospitality
FrontDeskConcierge
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Front Desk Concierge at Method Co.. Greet guests with warmth. Greet guests with professionalism”
Industry & Context.
Nights required, Weekends required, Holidays required
What They're Looking For.
Must Have
1+ year front desk experience, 1+ year concierge experience, 1+ year guest-service experience, Communication skills, Ability to multitask, Proficiency with reservation systems, Proficiency with front-office software, Attention to detail, Organizational skills, Flexible schedule
Nice to Have
Hotel experience preferred, Luxury residential experience preferred
What You'll Do.
Greet guests with warmth
Greet guests with professionalism
Greet guests with genuine hospitality
Manage reservation inquiries
Assist guests with questions
Assist guests with requests
Offer personalized recommendations
Maintain knowledge of hotel amenities
Maintain knowledge of local attractions
Maintain knowledge of surrounding neighborhoods
Handle guest communications
Collaborate with housekeeping
Collaborate with maintenance
Collaborate with management
Maintain a clean front desk
Maintain an organized front desk
Maintain a guest-ready front desk
Maintain a clean lobby
Maintain an organized lobby
Maintain a guest-ready lobby
Resolve guest concerns with empathy
Resolve guest concerns with professionalism
Resolve guest concerns with sound judgment
Support administrative tasks
Support record-keeping
Support shift documentation
How You'll Work.
Team & Collaboration
Collaborate with housekeeping; Collaborate with maintenance; Collaborate with management
Full Job Description
About Method Co. Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place. About ROOST White House ROOST White House is a design‑forward, apartment‑style hotel located just steps from the White House in the heart of downtown DC. Set within the beautifully restored Accolade building, it blends the warmth of a modern residence with the elevated service of a boutique hotel. Spacious studio, one‑, and two‑bedroom apartments feature full kitchens, in‑unit laundry, curated furnishings, and thoughtful details that make every stay feel effortless. Guests enjoy access to co‑working lounges, a fitness center, and a stunning rooftop retreat with sweeping views of the capital city. It’s an ideal home base for both short visits and extended stays, offering comfort, style, and an unbeatable location. Website: https://www.Myroost.com Position Overview We are seeking a warm, polished, and highly attentive Front Desk Concierge to join our team. This role is ideal for someone who excels in guest service, communicates with confidence, and enjoys creating a welcoming, seamless experience from the moment guests arrive. As a Front Desk Concierge, you will serve as the primary point of contact for guests—handling check‑ins, offering thoughtful recommendations, and ensuring every interaction reflects the elevated hospitality standard of the property. Key Responsibilities Greet guests with warmth, professionalism, and genuine hospitality Manage check‑ins, check‑outs, and reservation inquiries with accuracy and efficiency Assist guests with questions, requests, and personalized recommendations Maintain strong knowledge of hotel amenities, local attractions, and surrounding neighborhoods Handle phone calls, emails,
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