Equinox
Sports & Fitness
FrontDeskAssociates
Neural analysis suggests this role is
optimal for not-applicable candidates.
“Front Desk Associates at Equinox. Skills: Sales, Customer service. Greet members and guests. Answer phones and direct calls”
What You'll Achieve.
Meet sales targets; Enhance member experience
Industry & Context.
Problem resolution
What They're Looking For.
Must Have
High school diploma or GED, 1 year of customer service experience, Basic computer proficiency
Nice to Have
Previous sales experience, Experience with fitness industry
What You'll Do.
Greet members and guests
Answer phones and direct calls
Process payments and memberships
Provide information about services
Assist with sales inquiries
Maintain front desk area
Schedule appointments
Handle member concerns
How You'll Work.
Team & Collaboration
Sales team; Fitness staff
Communication Scope
Verbal communication
Full Job Description
OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OUR CODE: We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization * Professionally greet members and guests * Scan membership ID’s upon members entrance * Answer phones professionally * Respond to member questions, concerns and discrepancies * Update members’ accounts if needed * Maintain an orderly and clean work area * Ability to work opening/closing/mid
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