FrontDeskAssociate

Hotel : Normal Marriott ### ### ### ### 201 Broadway Ave ### ### Normal, IL 61761 ### ### ### ### Full time ### ### Compensation Range : $16.00 _Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors._ ### ### **What’s in it for you?** The **Atrium SPIRIT** is a belief in the power of**_Service_** _,**Perseverance** , **Inclusion** ,**Respect** , **Innovation**_ , and **_Teamwork_** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. * **Career Growth & Learning** – 40% of our management hires are internal promotions! * **Invest in Your Future** – 401(k) plan with company match. * **Comprehensive Health Coverag e** – Medical, dental, and vision insurance options. * **Paid Time Off & Vacation** – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations * **Perks That Fit Your Life** – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. * **Purpose & Impact** – Make a difference through Atrium’s community service and volunteer programs. ### ### _**Job Description**_ **What You Will Do** * Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike. * Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm. * Support and train new front desk team members—you’re the friendly coach they’ll thank later. * Resolve guest issues quickly and professionally (bonus points if they leave smiling). * Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready. **What We Are Looking For** * Customer service experience – You’ve got the people skills and patie