Embassy Suites
Hospitality
FrontDeskAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Front Desk Associate at Embassy Suites. Oversee front desk operations. Step in as problem solver”
Industry & Context.
Able to lift 50 lbs, Stay on your feet
What They're Looking For.
Must Have
High school diploma or equivalent, Customer service experience, Able to lift 50 lbs, Stay on your feet
Nice to Have
Experience in hospitality, Leadership experience
What You'll Do.
Oversee front desk operations
Step in as problem solver
Handle guest check-ins
Handle guest check-outs
Support new team members
Train new team members
Help manage daily tasks
Distribute event sheets
Provide business center support
Keep lobby guest-ready
Full Job Description
_**Hotel:**_**** Frisco Embassy Suites ### 7600 John Q. Hammons Drive ### ### Frisco, TX 75034 ### ### Full time ### ### ### ### Compensation: $17.20 ### ### **Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence** **What’s in it for you?** The **Atrium SPIRIT** is a belief in the power of**_Service_** _,**Perseverance** , **Inclusion** ,**Respect** , **Innovation**_ , and **_Teamwork_** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. * **Career Growth & Learning** – 40% of our management hires are internal promotions! * **Invest in Your Future** – 401(k) plan with company match. * **Comprehensive Health Coverag e** – Medical, dental, and vision insurance options. * **Paid Time Off & Vacation** – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations * **Perks That Fit Your Life** – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. * **Purpose & Impact** – Make a difference through Atrium’s community service and volunteer programs. __________________________________________________ **What You Will Do** * Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike. * Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm. * Support and train new front desk team members—you’re the friendly coach they’ll thank later. * Resolve guest issues quickly and professionally (bonus points if they leave smiling). * Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready. **What We Are Looking For** * Customer service experience – You’ve got the people skills and patience to keep things running smoothly. * Experience in hospitality or leadership (p
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