Joivy
Hospitality
Front-DeskAssistant
Neural analysis suggests this role is
optimal for entry candidates.
“Front-Desk Assistant at Joivy. Greet visitors and direct them. Answer and direct phone calls”
Industry & Context.
What You'll Do.
Greet visitors and direct them
Answer and direct phone calls
Manage incoming and outgoing mail
Schedule appointments and manage calendars
Maintain reception area cleanliness
Provide administrative support
Assist with event coordination
Handle basic inquiries
How You'll Work.
Communication Scope
Answering phone calls; Directing visitors
Full Job Description
Our Group Joivy is the first comprehensive residential platform in Europe to offer a wide range of living spaces to its users - coliving, microliving, vacation, student housing, multifamily e coworking - and to support property owners and investors with a complete range of services to enhance their real estate assets: property management, asset management, and marketing strategy. Joivy counts 400 employees (32yo average age & more than 30 countries of origin), 21 offices across Europe, 50 destinations, and 6 countries (Italy, Spain, France, Portugal, UK, and Bulgaria) Joivy gathers the unique experience of DoveVivo, DoveVivo Campus, ALTIDO, Chez-Nestor and Open with the aim of enthusiastically innovating the European residential market, and also includes the brands Joivy Renew, specialized in home renovation and turnkey furniture sales, and Joivy Invest, business Unit focused on real estate investments. Joivy Scotland JOIVY has established a reputation in Edinburgh as a premium rental management company focusing on adopting a hospitality attitude to property management. JOIVY manages over 160 homes for individual owners, 60 for B2B clients and several apartment hotels. As we continue to grow our portfolio of high-quality serviced apartments, hotels, long-lets and rural retreats we also look towards our future growth throughout Scotland and maintaining the best possible service to both Guests and Clients. Purpose of the role Welcoming guests, checking guests in and out of the hotel, dealing with guest queries, and providing prompt and professional guest service to meet guest needs and ensure guest satisfaction. This role requires active communication with guests mainly in person, in writing, using Joivy’s communication platform, and over the phone. The main priority is to ensure an excellent experience for the guests, aiming to build trust and encourage them to visit again. It is essential that applicants are available to work weekends and night shifts when required,
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