Westgate Resorts
Hospitality
FrontDeskAgent
Neural analysis suggests this role is
optimal for mid candidates.
“Front Desk Agent at Westgate Resorts. Greet guests. Register guests”
Industry & Context.
Lift up to 15 pounds, Work weekends, Work holidays, Pass background screen, Pass drug test
What They're Looking For.
Must Have
High school diploma or GED, Ability to lift 15 pounds, Follow instructions without supervision, Work weekends and holidays, Pass background screen, Pass drug test, Prove eligibility to work
What You'll Do.
Assign rooms to guests
Provide escort instructions to bellhops
Date-stamp incoming mail
Transmit telephone messages
Receive telephone messages
Answer inquiries about hotel services
Answer inquiries about guest registration
Answer inquiries about shopping
Answer inquiries about dining
Answer inquiries about entertainment
Answer inquiries about travel directions
Maintain records of room availability
Maintain records of guest accounts
Collect payment from guests
Make change for guests
Post charges to ledger
Make restaurant reservations
Make transportation reservations
Make entertainment reservations
Arrange tours for guests
Assist guests with valuables deposit
Perform nightly bucket checks
Listen to guest concerns
Identify appropriate solutions for guests
Full Job Description
Starting Pay $16.50-$17.50 per hour - plus enjoyDaily Pay , giving you access to your earnings when you need them! Discover Westgate Myrtle Beach Oceanfront Resort , a beautiful, full-service resort overlooking the Atlantic Ocean and providing fun for all ages. Guests can kick back and relax in spacious accommodations, splash into our lazy river and pool, and head down the street to explore famous attractions like the Myrtle Beach Boardwalk. The Westgate team welcomes guests to Myrtle Beach, South Carolina, where you can help travelers enjoy an unforgettable, beach-going adventure with the whole family. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. What You'll Do as a Front Desk Agent: As a Front Desk Agent at Westgate Resorts , you effectively check guests into and out of the resort by performing the following duties. You will demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members. * Greets, registers, and assigns rooms to guests. * Issues room keys and provides escort instructions to bellhops. * Date-stamps, sorts, and racks incoming mail and messages. * Transmits and receives telephone messages. * Answers inquiries pertaining to hotel services, guest registration, and shopping, dining, entertainment, and travel directions. * Maintains records of room availability and guest accounts. * Computes bills, collects payment, and makes change for guests. * Makes and confirms reservations. * Posts charges such as room, food, liquor, or telephone to the ledger. * Makes restaurant, transportation, or entertainment reservations and arranges tours. * Assists guests with the deposit of valuables in the hotel safe or safe deposit boxes. * Performs nightly bucket checks. * Listens to
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