FrontDeskAgent

Nestled in the beautiful Ozark Mountains, Westgate Branson Lakes Resort will allow you to meet and engage with guests who arrive to enjoy Branson’s world-class entertainment venues and the myriad of outdoor recreational opportunities at their doorstep. Known as the “Gem of Table Rock Lake,” Westgate Branson Lakes Resort provides a fun and rewarding work environment. As part of Westgate Resorts, recognized by U.S. News, as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.. Pay Rate: $16.50/ hour - Use our Daily Pay benefit and get access to your pay as you need it. We are looking for a service driven Front Desk Agent to be the first point of contact for our guests. In this role, you will create memorable first impressions, manage efficient check-ins and check-outs, and deliver top tier customer service! You will demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction. At Westgate Resorts, our team members are the heart of our success. When you join the team, you become part of a company that values hospitality, teamwork, and growth. As the Front Desk Agent, you will: * Warmly greet guests, complete registrations, and assign rooms while issuing room keys. * Maintain accurate records of room availability and guest accounts. * Prepare and process guest bills, collect payments, and handle transactions accurately. * Actively listen to guest needs and resolve concerns with care and efficiency. ## Qualifications * Must be able to work weekends and holidays. * Must be able to lift up to 15lbs. * Must be able to stand for long periods of time. * High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. * Strong written and verbal communication skills with the a