Travel + Leisure Co.
FrontDeskAgent
“Front Desk Agent at Travel + Leisure Co.. Skills: Guest Services, Registration, Checkout, Reservation Management, Cash Handling. providing warm welcomes. Guide guests through the registration process”
What You'll Achieve.
making guests’ vacations memorable
Industry & Context.
Ability to solve problems with minimal supervision
What They're Looking For.
Must Have
Professional appearance, positive, can-do attitude, Excellent communication skills, ability to read, write and understand English, Ability to solve problems with minimal supervision, Basic math skills, knowledge of proper cash handling procedures, Ability to multitask, work in a fast paced environment, attention to detail, organization skills, Basic computer and office skills
What You'll Do.
providing warm welcomes
Guide guests through the registration process
provide information about the resort and area attractions
Process cash and credit card transactions strictly following established procedures
Balance cash receipts
perform bucket checks
complete other cashier/money handling responsibilities
Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
Reserve and confirm reservations for individuals and/or groups
Provide guests with room rate quotes
Respond to guest inquiries and concerns as quickly and completely as possible
How You'll Work.
Communication Scope
Excellent communication skills; ability to read, write and understand English
Applying for this Front Desk Agent role?
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