Marriott Vacations Worldwide
FrontDeskAgent
“Front Desk Agent at Marriott Vacations Worldwide. Check Owners/guests into villas. Review property amenities”
Industry & Context.
Background screening, Drug screening
What They're Looking For.
Must Have
Available to work various shifts, Available holidays, Available weekend days, Reach overhead and below knees, Perform bending, twisting, pulling, stooping, Stand, sit, or walk extended period, Lift/carry/push/pull up to 25lbs
What You'll Do.
Check Owners/guests into villas
Review property amenities
Review hours of operations
Review local areas of interest
Respond positively to guests' questions
Respond positively to guests' concerns
Respond positively to guests' requests
Contact other departments to resolve issues
Identify room features
Explain room features
Follow up with Owner/guests
Ensure requests/problems met satisfaction
Answer telephone calls
Route calls to proper department
Assist with bellman duties
Assist with runner duties
Welcome and greet guests
Anticipate guest needs
Interact with colleagues professionally
Interact with guests professionally
Interact with colleagues promptly
Interact with guests promptly
Contribute to team goals
Follow company policies
Follow safety procedures
How You'll Work.
Team & Collaboration
Contribute to team goals
Applying for this Front Desk Agent role?
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ANONYMOUS · UNFILTERED
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