Alphabe Insight Inc
Hospitality
FrontDeskAgent
“Front Desk Agent at Alphabe Insight Inc. Greet and welcome guests. Check guests in and out”
Industry & Context.
What They're Looking For.
Must Have
High school diploma or equivalent, Hospitality or customer service experience, Excellent verbal and written communication skills, Interpersonal skills, Proficiency in using hotel management software, Basic computer applications, Ability to multitask, Work effectively in a fast-paced environment
Nice to Have
Hospitality or customer service experience preferred
What You'll Do.
Greet and welcome guests
Check guests in and out
Accurately manage reservations
Respond to guest inquiries
Provide information about hotel services
Provide information about local attractions
Handle guest complaints
Resolve issues promptly
Maintain accurate records of bookings
Maintain accurate records of payments
Maintain accurate records of guest information
How You'll Work.
Communication Scope
Verbal communication; Written communication
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