FrontDeskAdministrator

**Job Type:** Full-time, Sun-Wed, 8am-4pm and 12pm-8pm rotating shifts **Salary:** $22.00 per hour Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! **Candidates with restaurant and hospitality backgrounds are encouraged to apply.** **About the Company** Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 2,500 providers throughout our 20+ locations, and we are continuing to grow! **About the role** This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities. **Key Responsibilities** * Collaborate with the Office Manager to set goals, manage outcomes, and provide timely follow through for more complex tasks. * Create a warm and welcoming atmosphere for clients by using active listening skills and an empathetic tone. * Follow check-in procedures to ensure accuracy of demographics, collection of balance due, and scheduling future appointments. * Process a high volume of inbound and outbound emails and providers support chats to support with coordination of care, ensuring client privacy is maintained according to HIPAA guidelines and that all required ROIs are obtained. * Become an expert in all aspects of the provider practice including provider messaging, schedule management, and intake procedures. * Provide excellent custome