Action Property Management
HOA Management
FrontDesk/AccessControlAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Front Desk/Access Control Associate at Action Property Management. Skills: Customer service, Access control. Represent Action Property Management. Deliver exceptional 5-star customer service”
What You'll Achieve.
Ensure 100% resident satisfaction
Industry & Context.
Solutions-oriented
Background check required, Drug screening required
What They're Looking For.
Must Have
Over 18 years of age, Pass pre-employment background check, Pass drug screening, 1 year of customer service experience
Nice to Have
Hospitality experience preferred, Luxury retail experience preferred, Fine dining experience preferred, Hospitality Management college students, Recent Hospitality Management graduates
What You'll Do.
Represent Action Property Management
Deliver exceptional 5-star customer service
Ensure 100% resident satisfaction
Maintain appearance of front desk area
Maintain appearance of lobby
Maintain appearance of main elevators
Monitor lobby activity
Maintain access control
Provide concierge services
Complete Daily Activity Report
Answer incoming phone calls
Direct incoming phone calls
Receive resident parcels
Distribute resident parcels
Address resident concerns
Address guest concerns
Address resident questions
Address guest questions
How You'll Work.
Team & Collaboration
Positive team player attitude
Communication Scope
Answer phone calls; Direct phone calls
Full Job Description
## Description Who We Are With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. Action Property Management seeks a part-time Front Desk Associate / Access Control Officer for our luxury high-rise association, Azzurra, located in Marina del Rey, CA. Compensation: $22.00 Schedule: 3 days a week: 11:00 AM – 7:30 PM (Must have open availability) ## What You’ll Do (Job Duties) Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction. Maintain the appearance of the front desk area, lobby, and main elevators Monitor lobby activity and maintain access control Provide concierge services Complete Daily Activity Report Answer and direct incoming phone calls. Receive and distribute resident parcels. Address resident and guest concerns and questions. Demonstrate a strong understanding of the association's governing documents. ## Who You Are (Skills/Experience) Must be over 18 years of age and successfully pass a pre-employment background check and drug screening. At least 1 year of customer service experience. Hospitality, luxury retail, or fine dining experience is preferred. Hospitality Management college students or recent graduates are highly desired. Polished and professional appearance and demeanor Upbeat and positiv
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