Mercier Consultancy Group

Consumer Services

FrenchSpeakingCustomerSupportJobs-PaidRelocationToSofia

€25–35k ~AI est. Remote FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“French Speaking Customer Support Jobs - Paid Relocation To Sofia at Mercier Consultancy Group. Provide customer support in French. Assist customers with inquiries”

Industry & Context.

Consumer Services
Eligibility Requirements

Willingness to relocate to Sofia

What They're Looking For.

Must Have

Fluent in French, English proficiency

Nice to Have

Previous customer service experience, Familiarity with customer support tools

What You'll Do.

Provide customer support in French

Assist customers with inquiries

Resolve complaints efficiently

Document customer interactions

Follow up as necessary

Collaborate with internal teams

Improve customer satisfaction

Stay updated on product information

Stay updated on company policies

How You'll Work.

Team & Collaboration

Work effectively as part of a team

Full Job Description

Mercier Consultancy is excited to offer French Speaking Customer Support positions with paid relocation to Sofia. If you are fluent in French and seeking a rewarding customer service career abroad, this opportunity is perfect for you. Join our dynamic team and enjoy the benefits of working in a vibrant city while delivering exceptional support to our French-speaking customers. ### Key Responsibilities * Provide high-quality customer support in French across phone, email, and chat channels. * Assist customers with inquiries regarding products, services, and orders, ensuring clarity and accuracy. * Resolve complaints efficiently to maintain a positive customer experience. * Document all customer interactions and follow up as necessary. * Collaborate with internal teams to improve processes and customer satisfaction. * Stay updated on product information and company policies. **Requirements** * Fluent in French (written and spoken); English proficiency is an advantage. * Previous experience in customer service or support roles is preferred. * Strong communication and interpersonal skills. * Ability to adapt to a new environment and work effectively as part of a team. * Willingness to relocate to Sofia with paid relocation support. * Excellent organizational skills and attention to detail. * Familiarity with customer support tools is a plus. **Benefits** 1. Competitive Monthly Salary 2. Relocation Package 3. Fully Paid Training 4. Health Insurance 5. And Much More...

Free ATS check

Applying for this French Speaking Customer Support Jobs - Paid Relocation To Sofia role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Mercier Consultancy Group?

Real rants from real employees. Read before you apply.

Read Company Rants →