Mercier Consultancy Group
Consumer Electronics
FrenchSpeakingCustomerExpertsforConsumerElectronics
“French-Speaking Customer Experts for Consumer Electronics at Mercier Consultancy Group. Skills: Customer support, Consumer electronics. Deliver customer support. Assist customers with troubleshooting”
Industry & Context.
Troubleshooting; Problem-solving
Relocate to Greece
What They're Looking For.
Must Have
Fluency in French, Proficiency in English, Customer service experience, Familiarity with CRM software, Familiarity with digital support tools, Interest in consumer electronics, Interest in technology
Nice to Have
Customer service in consumer electronics
What You'll Do.
Deliver customer support
Assist customers with troubleshooting
Assist customers with product information
Assist customers with warranty claims
Assist customers with service scheduling
Record customer interactions
Maintain CRM information
Collaborate with technical teams
Collaborate with product teams
Stay informed about product developments
Stay informed about company policies
Provide feedback to improve customer experience
Provide feedback to improve service quality
How You'll Work.
Team & Collaboration
Technical teams; Product teams
Communication Scope
Customer communication
Applying for this French-Speaking Customer Experts for Consumer Electronics role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Mercier Consultancy Group?
Real rants from real employees. Read before you apply.