Cross Border Talents
Customer Service
FrenchCustomerAdvisor
“French Customer Advisor at Cross Border Talents. Skills: Customer service, French language, English language. Assist customers via inbound calls. Provide professional support”
Industry & Context.
Troubleshooting
Rotating shifts
What They're Looking For.
Must Have
Citizen UE or Work Permit, Fluency in French C1/C2, Good knowledge of English B2, Living in Lisbon area, Typing Speed 25 WPM, Availability for rotating shifts, Good computer skills, Previous client contact experience
What You'll Do.
Assist customers via inbound calls
Provide professional support
Resolve customer issues
Document customer interactions
Investigate and troubleshoot issues
Guide customers toward solutions
Contribute to customer experience
How You'll Work.
Communication Scope
Excellent communication
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