Trupanion
Insurance
FrenchBilingual,ClaimsQualityAssuranceAnalyst
“French Bilingual, Claims Quality Assurance Analyst at Trupanion. Skills: Claims analysis, Quality assurance, Bilingual support. Review medical records, claim forms, invoices, and supporting. Assess claim outcomes in alignment with Trupanion policies”
Industry & Context.
Problem-solver
What They're Looking For.
Must Have
Bilingual in French and English, Damage Insurance Claims Adjuster License (Personal Lines) in Québec, Minimum of two years of experience adjudicating damage insurance claims, One or more years of experience providing customer service over the phone
Nice to Have
Experience adjudicating pet medical insurance claims, Experience working in a veterinary clinic
What You'll Do.
Review medical records
Assess claim outcomes in alignment with Trupanion policies
Partner closely with Claims team members and managers
Support accuracy and consistency in claims adjudication
Assist with the design
Support internal and external audits of Trupanion products
Identify trends and opportunities for process improvement across
Translate and transcribe medical records and client or
How You'll Work.
Team & Collaboration
Claims team members; Claims managers
Communication Scope
Written communication; Verbal communication
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