Company
Transportation
FreightBroker
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Freight Broker. Skills: Freight brokerage, Carrier relations, Shipper relations. Connect shippers with carriers. Negotiate rates with shippers”
What You'll Achieve.
Improve customer relations; Reduce service failures
Industry & Context.
Problem solving
What They're Looking For.
Must Have
Understand customer expectations, Understand customer procedures, Understand carrier base, Recruit qualified carriers, Vet qualified carriers
What You'll Do.
Connect shippers with carriers
Negotiate rates with shippers
Negotiate terms with shippers
Negotiate rates with carriers
Negotiate terms with carriers
Resolve transportation issues
Resolve transportation delays
Provide customer service to shippers
Provide customer service to carriers
Ensure shipment compliance
Establish business relationships with customers
Develop business relationships with customers
Communicate effectively with customers
Prevent delivery problems
Resolve occurring problems
Communicate solutions to customers
Quote customer freight
Post loads on load boards
Cover loads on load boards
Develop business relationships with carriers
Recruit qualified carriers
Vet qualified carriers
Communicate load availability with carriers
How You'll Work.
Team & Collaboration
Work with dispatcher
Communication Scope
Email communication
Full Job Description
## Description Our client's mission is to provide high-quality services at an affordable rate for our valued customers. They do this by providing their customers with a dedicated team who is committed to going above and beyond to cater to the customer's needs. Their proactive approach, along with a thorough open line of communication and exceptional service, sets us apart from other carriers in their industry. Our client is looking for a strong and dedicated Freight Broker. A freight broker acts as an intermediary between shippers (companies or individuals who need to transport goods) and carriers (truckers, shipping companies, etc.). Their primary role is to facilitate the transportation of goods by connecting shippers with carriers. ## Responsibilities Connecting Shippers with Carriers: Freight brokers match shippers with carriers that can transport their goods efficiently and cost-effectively. Negotiating Rates: They negotiate rates and terms with both shippers and carriers to ensure a fair deal for both parties while maximizing profitability for themselves. Problem Solving: In case of any issues or delays during transportation, freight brokers act as intermediaries to resolve problems and ensure smooth delivery. Customer Service: They provide customer service to both shippers and carriers, addressing any concerns or questions they may have throughout the shipping process. Compliance and Regulation: Freight brokers must stay updated on transportation regulations and ensure that all shipments comply with legal requirements. ## Duties The freight broker initially establishes a business relationship with customers. The broker and the dispatcher work together to develop good business relationships with customers. Both the broker and the dispatcher must understand and comply with customer expectations. Both the broker and the dispatcher must understand and comply with customer procedures. Both the broker and the dispatcher work together to effectively communicate
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