APPLY
Customer Experience
FreelanceSolutionsArchitect-Braze&IterableExperience
Neural analysis suggests this role is
optimal for Senior candidates.
“Freelance Solutions Architect - Braze & Iterable Experience at APPLY. Skills: Braze, Iterable, Solutions Architecture, CDP. Lead discovery workshops. Define target-state architecture”
What You'll Achieve.
Turn CX vision into commercial reality; Deliver client outcomes
Industry & Context.
Translate business problems into technical solution options
What They're Looking For.
Must Have
Hands-on experience with Braze and Iterable, 5+ years of software development experience, 5+ years of experience integrating third-party tools, 2+ years of hands-on experience with a CDP, 2+ years of experience working directly with clients or key stakeholders, Demonstrated experience designing and architecting a CDP and/or marketing automation integration, Experience working with APIs, Experience with cloud platforms
Nice to Have
Experience defining cross-platform technical requirements across the MarTech stack, Platform experience implementing CDPs, Experience configuring lifecycle journeys and campaigns in tools like Braze, Iterable, Klaviyo, Customer. io, or similar, Familiarity with analytics, enrichment, and attribution tools and approaches, Understanding of marketing attribution, Proficiency with JSON and SQL, Experience with reverse ETL tools, Experience with scripting languages and serverless patterns, Ability to clearly present technical concepts and recommendations to non-technical stakeholders, Platform experience with Shopify or Magento
What You'll Do.
Lead discovery workshops
Define target-state architecture
Translate business problems into solutions
Guide implementations end-to-end
Produce high-quality technical artifacts
Write clear technical requirements
Partner with client stakeholders
Architect and support integrations
Design data schemas and event tracking plans
Support ETL and reverse ETL patterns
Ensure solutions account for messaging and journeys
How You'll Work.
Team & Collaboration
Partnering with technical project management; Partner with client stakeholders
Communication Scope
Clearly present technical concepts and recommendations to non-technical stakeholders
Process & Methodology
Scoping, Sequencing, Delivery Alignment
Full Job Description
## Description ABOUT APPLY APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit applydigital.com. ## RESPONSIBILITIES Solution Architecture & Discovery Lead discovery workshops to understand client objectives, existing systems, data flows, and constraints. Define target-state architecture for CRM, CDP, and marketing automation, including integration patterns, governance, and scalability considerations. Translate business problems into technical solution options, with clear trade-offs, effort estimates, and risks. Implementation Leadership & Delivery Guide implementations end-to-end, from documentation and planning through detailed requirements and support for build. Produce high-quality technical artifacts including architecture diagrams, data flow maps, event and identity models, and implementation roadmaps. Write clear technical requirements for engineers, partnering with technical project management to scope, sequence, and deliver work. Partner with client stakeholders to drive decisions and keep delivery aligned to outcomes, timelines, and dependencies. MarTech Platforms, Integrations, and Data Architect and support integrations across the MarTech stack, including CDPs, marketing automation platforms, analytics, attribution, and enrichment tools. Design data schemas and event tracking plans that support lifecycle use cases and analytics needs. Support ETL and reverse ETL patterns to activate data into downstream destinations. Ensure solutions account for omnichannel transactional and marketing messaging, customer journeys, user states, and event-driven automation. ## REQUIREMENTS
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