FreelanceCommunityManagerwithChinese(Gaming)

Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. We are always there to lend a hand to video games developers and publishers by offering four service lines: from Create, to Globalize, Media & Entertainment and finally - Engage - which is one of the fastest-growing Service Lines at Keywords Studios. Engage provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry. Join us in our mission to build engaging player communities and offer outstanding experiences! 🎮🔥 We’re looking for a native **Mandarin-speaking, Community Manager** for one of our project. This position is available across multiple locations and can be performed remotely. It is a **fixed-term contract** expected to last approximately a couple of months. This is a full-time position, and the required working hours are based on the UK time zone. The project might require the ability to: * Reviewing all incoming community interactions on different social media platforms and communicating directly with players. * Responding to comments and player queries in a timely manner. * Creating engaging content for social media. * Assisting the developer by forwarding them important information from all the issues you handle with customers. * Helping foster and maintain a safe and welcoming environment for a game community. * Moderating discussions and comments following set community guidelines. * Proactively suggesting new ways to grow and care for your community. * Creating and updating corresponding documentation and reports as needed. **Requirements:** * At least 1-2 years Community Management experience * Excellent knowledge of Chinese, native or near-native level * Very good English skills. * Excellent communication and writing skills. * Passionate about video games and social media. *