Pickle
Pharmaceutical
FreelanceClientDelivery&OperationsManager(PharmaceuticalProjects)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Freelance Client Delivery & Operations Manager (Pharmaceutical Projects) at Pickle. Skills: Client Delivery, Operations Management, Project Delivery, Stakeholder Management, Process Improvement. Manage and grow assigned pharmaceutical client accounts. Build strong, trusted relationships with stakeholders at all levels”
What You'll Achieve.
Measurable outcomes; Compliant, efficient, on-time, and exceptional standard project delivery; Account growth opportunities; Client engagement
Industry & Context.
Exceptional problem-solving; Operational oversight and problem-solving; Comfortable owning problems and driving resolutions
Occasional travel may be required for client meetings or workshops
What They're Looking For.
Must Have
Proven experience managing pharmaceutical or healthcare communications projects, background in both client/account management and project delivery, Experience delivering print and digital marketing assets within regulated environments, Working knowledge of ABPI Code requirements, Working knowledge of Veeva Vault workflows and approval processes, Experience managing multiple projects and stakeholders simultaneously, Comfortable working independently within a fast-paced remote environment, commercial awareness with the ability to identify account growth opportunities, Excellent organisational, communication, and stakeholder management skills
Nice to Have
Experience working with freelance or distributed delivery teams, Exposure to project management methodologies such as Agile, Waterfall, PRINCE2, or similar, Experience using project management and collaboration tools, Healthcare agency, pharma communications, medical education, or events experience, Degree qualification or equivalent industry experience
What You'll Do.
Manage and grow assigned pharmaceutical client accounts
trusted relationships with stakeholders at all levels
Act as the day-to-day client lead across multiple concurrent projects
Identify opportunities to improve delivery experiences and strengthen client engagement
Handle project escalations
and issue resolution professionally and proactively
Ensure a consistently high standard of communication and responsiveness
Lead end-to-end delivery of pharmaceutical marketing
Coordinate cross-functional freelance teams across creative
Build and maintain project plans
and delivery schedules
Ensure projects are delivered on time
and to regulatory standards
and delivery challenges proactively
Support continuous improvement initiatives across project workflows and operations
Maintain visibility across active projects and account performance
Provide regular delivery updates and status reporting
Support operational efficiencies and scalable delivery processes
Collaborate closely with leadership to ensure smooth project execution
Contribute ideas to improve systems
and team effectiveness
How You'll Work.
Team & Collaboration
Coordinate cross-functional freelance teams across creative, copy, QA, digital, and events; Collaborate closely with leadership to ensure smooth project execution
Communication Scope
Excellent communication skills; Confident communicating with senior pharmaceutical stakeholders
Process & Methodology
End-to-end project delivery, Build and maintain project plans, timelines, and delivery schedules, Manage risks, dependencies, and delivery challenges proactively, Support continuous improvement initiatives across project workflows and operations, Agile, Waterfall, PRINCE2
Full Job Description
### About us At our organisation, we redefine executive and business support through exceptional problem-solving, proactive execution, and advanced integration of technology and AI. We partner with purpose-led leaders who value strategic collaborators capable of swiftly turning complexity into clarity and challenges into opportunities. You are highly tech-savvy and naturally leverage tools, including AI, to design, deliver, and scale impactful programs. Whether your background is in program management, operations, product, or enablement, you excel at driving clarity, alignment, and measurable outcomes across complex initiatives. Join a culture that prioritises clarity, practical innovation, and the seamless integration of human intuition with technology and AI-driven efficiency. ### About our client and the role ### About the Company Our client is a specialist UK-based delivery partner supporting pharmaceutical and medical device organisations across marketing, communications, education, and events. Working across print, digital, and live engagement channels, they deliver high-quality, compliant project execution within highly regulated environments. Their work is built around strong operational delivery, deep understanding of pharmaceutical compliance processes, and a modern approach to project execution supported by technology and AI-enabled workflows. This is an exciting opportunity to join a growing, agile delivery team supporting global healthcare brands on complex and fast-moving projects. ### The Opportunity We are looking for a highly capable, commercially minded **Freelance Client Delivery & Operations Manager** to take ownership of pharmaceutical client accounts and lead the successful delivery of multiple projects simultaneously. This role is ideal for someone who combines: * Strong client relationship management * End-to-end project delivery expertise * Operational oversight and problem-solving * Experience working within regulated pharmaceutical environ
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