Free People

FreePeopleSellingSpecialist-FullTime-SouthParkMall

$38–52k ~AI est. Charlotte, North Carolina, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Free People Selling Specialist - Full Time - SouthPark Mall at Free People. Skills: Sales, Customer service, Clienteling, Product knowledge. Deliver positive customer experience. Serve as subject matter expert”

What You'll Achieve.

Achieve store objectives; Drive accomplishment of personal metrics; Drive accomplishment of store metrics; Maximize performance; Advance business for assigned brand; Contribute to overall department success; Contribute to overall store success

Industry & Context.

Problems you'll solve

Take ownership of assigned tasks

Eligibility Requirements

Must bend, reach, stretch for product, Must lift, carry, and move at least 40 lbs

What They're Looking For.

Must Have

Demonstrate high level of ownership, Achieve store objectives, Drive accomplishment of personal metrics, Drive accomplishment of store metrics, Build genuine relationships, Greet customers warmly, Engage customers warmly, Assist customers warmly, Build customer loyalty, Deliver best-in-class service, Offer tailored product recommendations, Leverage selling tools, Leverage digital devices, Provide seamless omnichannel experience, Speak to available inventory, Speak to assortment, Speak to product features, Speak to product benefits, Utilize brand guides, Utilize training materials, Build knowledge of product assortment, Use advanced selling techniques, Make styling suggestions, Encourage repeat client interactions, Maintain visually appealing selling areas, Maintain merchandise presentation standards, Maintain accurate signage, Maintain fitting rooms, Maintain cleanliness, Execute daily recovery, Execute stock replenishment, Ensure presentations align with directives, Ensure presentations align with brand standards, Execute successful promotions, Execute special events, Execute customer outreach, Maximize performance, Advance business for assigned brand, Contribute to overall department success, Contribute to overall store success, Build connections with teammates, Share knowledge, Celebrate individual achievements, Celebrate team achievements, Support store fulfillment, Support asset protection initiatives, Execute omni processes, Execute operations processes, Maintain product protection standards, Adhere to safety guidelines, Adhere to security protocols, Dedication to customer service, Drive to achieve store objectives, Skills and experience to perform, Commitment to continuously learn, Ability to take ownership, Contribute to store success, Self-directed, Work with minimal supervision, Work in deadline-driven environment, Communicate with excellence, Comfortable with technology, Available to work flexible schedule, Work nights, Work weekends, Work holidays, Move around all store areas, Be accessible to customers, Bend for product, Reach for product, Stretch for product, Lift at least 40 lbs, Carry at least 40 lbs, Move at least 40 lbs

What You'll Do.

Deliver positive customer experience

Serve as subject matter expert

Maintain presentations aligned with brand standards

Drive store key metric performance

Make product recommendations

Promote merchandise brands

Demonstrate ownership

Demonstrate accountability

Demonstrate initiative

Achieve store objectives

Drive accomplishment of personal metrics

Drive accomplishment of store metrics

Create memorable store experiences

Build genuine team relationships

Build genuine vendor relationships

Build genuine customer relationships

Build genuine community relationships

Greet customers warmly

Engage customers warmly

Assist customers warmly

Create welcoming environment

Provide personalized service

Enhance customer shopping experience

Build customer loyalty to brand

Build customer loyalty to store

Deliver best-in-class service

Offer tailored product recommendations

Meet client preferences

Leverage selling tools

Leverage digital devices

Provide seamless omnichannel experience

Speak to available inventory

Speak to product features

Speak to product benefits

Utilize training materials

Drive increased selling opportunities

Build knowledge of product assortment

Use advanced selling techniques

Make styling suggestions

Encourage repeat client interactions

Act as knowledgeable resource

Act as trusted resource

Maintain visually appealing selling areas

Maintain merchandise presentation standards

Maintain accurate signage

Maintain fitting rooms

Execute daily recovery

Execute stock replenishment

Ensure presentations align with visual directives

Ensure presentations align with brand standards

Execute successful promotions

Execute special events

Execute customer outreach

Advance business for assigned brand

Contribute to overall department success

Contribute to overall store success

Contribute to positive store culture

Build connections with teammates

Celebrate individual achievements

Celebrate team achievements

Support store fulfillment

Support asset protection initiatives

Execute omni processes

Execute operations processes

Maintain product protection standards

Adhere to safety guidelines

Adhere to security protocols

How You'll Work.

Team & Collaboration

Build genuine team relationships; Build connections with teammates; Share knowledge with teammates; Celebrate team achievements

Communication Scope

Communicate with excellence

Full Job Description

The Belk Selling Specialist delivers a positive customer experience by serving as the subject matter expert in a dedicated department or key selling area and maintaining presentations aligned with brand standards. This role drives sales and store key metric performance by providing excellent service through building relationships, clienteling, making product recommendations, and promoting the merchandise/brands. This is an hourly position, with monthly bonus eligibility. **What you will do** * Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics. * Create memorable store experiences through building genuine team, vendor, customer, and community relationships. * Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience. * Build customer loyalty to brand and store by delivering best-in-class service and offering tailored product recommendations to meet client needs and preferences. * Leverage selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product features and benefits. * Utilize brand guides and training materials to drive increased selling opportunities by building knowledge of product assortment, using advanced selling techniques, and making styling suggestions. Encourage repeat client interactions as a knowledgeable and trusted resource. * Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment. Ensure presentations align with visual merchandising directives and brand standards. * Execute successful promotions, special events, and customer outreach to maximize performance, advance business for assigned brand, and contribute to overall de

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