FraudOperationsSpecialist

ABOUT CLAIR If you can send your friends money in seconds, why does it still take your employer two weeks to send your paycheck? At Clair, we are on a mission to create financial freedom for America's workers by giving them a digital banking platform that allows them to get paid as soon as they clock out of work. But we're not just another digital bank or on-demand pay provider. We meet Americans at their place of work by embedding our products within the scheduling, workforce management, and payroll apps they already use every day. Learn more about us at getclair.com/about http://getclair.com/about About the Role We are seeking a Fraud Operations Specialist who thrives on solving complex, high-stakes problems at the intersection of financial crime, data analysis, and consumer protection. You will play a critical role in identifying and investigating fraud, platform abuse, and suspicious financial activity — helping protect both Clair and the millions of hourly workers who rely on us for financial access. We operate at the intersection of fintech, embedded finance, and real-time payroll systems — which means the fraud landscape we navigate is nuanced, fast-moving, and high-impact. You'll work across datasets and internal tooling to investigate cases, manage queues and escalations, and make confident, well-reasoned determinations that are fair, compliant, and risk-mitigated. If you have an investigative mindset, a strong grasp of money movement mechanics, and a passion for using data to uncover the full picture — you'll thrive here. Key Responsibilities - Conduct investigations of high-risk or potential fraud activity, including platform abuse, suspicious financial movement patterns, and unauthorized device access. - Use an investigative, holistic approach to analyze cases and make confident determinations that are fair, compliant, and risk-mitigated. - Work across datasets and internal tooling to complete operational tasks including queue management, escalations, an