FraudInvestigator

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Are you passionate about investigating? Are you naturally curious, a keen problem solver, and excited to dive deep into the world of fraud prevention? If you have a foundational understanding of fraud investigation, or have briefly touched upon it, and are eager to master the craft, we’re looking for you! Come join our international Fraud & Investigations team as our new Fraud Investigator and help us enhance online trust and protect consumers and businesses worldwide. As our Fraud Investigator, you will work closely with our Legal, Communications, and Content Integrity teams to learn the ropes of ensuring Trustpilot’s ongoing trustworthiness. Under the guidance of senior team members, you will combine your blossoming investigation skills with curiosity and a willingness to lift every “stone” to identify misuse. You will play a vital role in safeguarding Trustpilot’s brand by helping us prevent, detect, and combat fraudulent behavior. In your role, you will: Learn how to perform fraud investigations and translate findings and evidence into factual, informative reports for stakeholders. Assist in preventing and combating attempted fraudulent behavior on Trustpilot’s platform. Help localize and act on bad actors attempting to facilitate fraud, such as review sellers. Research online fraud trends and help convert that data into actionable items for the team. Cooperate with departments across Trustpilot, sharing insights that help us build better fraud detection tools and technologies. Assist the Fraud & Investigations team with identifying, creating, and maintaining policies and procedures for investigation operations. Be an active part of th