Fiserv

Fintech

FraudInvestigator

$71–114k Berkeley Heights, New Jersey, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Fraud Investigator at Fiserv. Skills: Fraud investigations, Financial crime, Transaction analysis. Conduct fraud investigations. Monitor transaction alerts”

Industry & Context.

Fintech
Problems you'll solve

Identify investigative trends; Evaluate data sets

Eligibility Requirements

U.S. work authorization

What They're Looking For.

Must Have

4+ years fraud investigations experience, 4+ years financial crime investigations experience, 4+ years Anti-Money Laundering experience, 4+ years law enforcement experience, 4+ years risk management environment experience, 4+ years enterprise investigations experience, 4+ years analyzing card activity, 4+ years analyzing banking activity, 4+ years analyzing payment activity, 4+ years analyzing money movement activity, Experience with payment card fraud investigations, Experience with bank fraud investigations, Experience with ACH fraud investigations, Experience with check fraud investigations, Experience with financial crime activity investigations, Experience using analytics tools, Experience using case management tools, Experience using link analysis tools, Knowledge of financial institution reporting, Knowledge of fraud risk mitigation, Knowledge of investigative procedures, Bachelor's degree or higher

Nice to Have

Experience supporting government inquiries, Experience supporting law enforcement investigations, Experience with Money Network programs, Experience with prepaid products, Experience with debit products, Experience with digital payment products, Experience partnering with Cyber Security, Experience partnering with Data Science, Experience partnering with Compliance, Experience partnering with Legal, Experience improving fraud alerting strategies, Experience supporting fraud prevention solutions

What You'll Do.

Conduct fraud investigations

Monitor transaction alerts

Perform incident response activities

Generate fraud reports

Respond to government inquiries

Respond to external inquiries

Evaluate diverse data sets

Identify investigative trends

Define data requirements

Support acquisition of new data sources

Support business activities

Support service activities

Assist with large loss investigations

Support law enforcement inquiries

Document investigative findings

Research suspicious activity

Support executive leadership inquiries

Enhance fraud detection strategies

Enhance fraud prevention strategies

How You'll Work.

Team & Collaboration

Partner with Cyber Security; Partner with Data Science; Partner with Anti-Money Laundering; Partner with Legal; Partner with Compliance; Partner with Security Operations; Partner with product teams; Cross-functional investigative environment

Communication Scope

Respond to inquiries

Full Job Description

**Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Fraud Investigator **About your role:** As a Fraud Investigator at Fiserv, you will conduct investigations that support fraud prevention, incident response, and transaction monitoring across Money Network programs. You will work with partners across Cyber Security, Anti-Money Laundering, Legal, Compliance, Security Operations, Data Science, and product teams to assess suspicious activity, respond to external inquiries, and strengthen fraud controls. Your work helps protect clients, cardholders, and Fiserv solutions across card, Automated Clearing House (ACH), check, mobile application, and account activation channels. **What you 'll do:** * Conduct fraud investigations involving Money Network card, Automated Clearing House (ACH), check, mobile application, and account activation activity. * Monitor transaction alerts, perform incident response activities, generate fraud reports, and respond to government and external inquiries. * Evaluate diverse data sets, identify investigative trends, define data requirements, and support acquisition of new data sources. * Partner with Cyber Security, Technical Fraud Investigations, Data Science, Anti-Money Laundering, Legal, Compliance, Security Operations, and product teams to assess risk and support business and service activities. * Assist with large loss investigations, support law enforcement inquiries, and document evidence and investigative findings in accordance with established procedures. * Use a

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