Peak Credit Union
Finance / FinServ
FraudInvestigationsSpecialist(LimitedDuration)
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“Fraud Investigations Specialist (Limited Duration) at Peak Credit Union. Skills: Fraud Investigations, Regulatory Compliance, Risk Mitigation, Data Analysis, Communication. Investigates and resolves card-related fraud alerts and cases. Analyzes open-source threat intelligence, disputes data, and consumer complaints”
Industry & Context.
Analytical skills, including attention to detail, critical thinking, and sound judgment when weighing evidence and determining appropriate case outcomes.; Ability to aggregate and interpret open-source threat intelligence, card dispute trends, and consumer complaints to identify patterns, root causes, and control gaps.
What They're Looking For.
Must Have
A minimum of two (2) years experience in financial services, fraud management, card services, disputes management, or operations.
Nice to Have
Bachelor's Degree in Business Administration or related field of study., CFE, CISA, CISM, or other related certifications requiring continuing professional education credits.
What You'll Do.
Investigates and resolves card-related fraud alerts and cases
Analyzes open-source threat intelligence
and consumer complaints
Supports the development and implementation of card rules to reduce risk
Ensures investigations and outcomes comply with Regulation E
and other applicable guidance
Provides clear support to customers and internal business partners on fraud concerns
Aggregates open-source threat-intelligence
and consumer complaints
Assists in card rules development and implementation
Ensures adherence to Reg E
and applicable compliance rules and guidance
Investigates and dispositions fraud alerts and cases according to existing frameworks
and other documentation
Provides customer-facing and internal business line support for fraud concerns
Stays current on the latest fraud typologies
applicable regulatory changes
and professional development topics
How You'll Work.
Team & Collaboration
Provides customer-facing and internal business line support for fraud concerns; Supports internal business partners (branch, call center, operations, risk/compliance) by translating fraud findings into actionable guidance
Communication Scope
Ability to communicate clearly and professionally with customers regarding fraud concerns, next steps, and required documentation while maintaining confidentiality.; Ability to support internal business partners (branch, call center, operations, risk/compliance) by translating fraud findings into actionable guidance.; Skill in writing clear, complete, and compliant case notes that support auditability, regulatory review, and operational handoffs.
Full Job Description
To maintain a strong connection with our members and local communities and better understand their unique needs, we are currently considering applications from candidates residing in Oregon and Washington for all open positions. We appreciate your understanding as we focus our hiring efforts in these specific regions. And, we encourage all qualified candidates from these states to apply, as we look forward to learning more about your unique skills and experience! Applicants are encouraged to apply by May 21st, 2026, at 5:00 PM PST. Job postings are subject to close early or extend longer than the anticipated closing date. We recommend applying as soon as possible. Where You Will Work: Remote role open to candidates residing in Washington (WA) or Oregon (OR). (Branches) Status: Limited Duration (Expected to end in May 2027) Pay Range: The target hourly pay range for this position is $30.17 - $34.28. The full hourly pay range is $27.43 - $41.13. Compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer of employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. Job Overview: This position investigates and resolves card-related fraud alerts and cases by analyzing open-source threat intelligence, disputes data, and consumer complaints, supporting the development and implementation of card rules to reduce risk. Ensures investigations and outcomes comply with Regulation E, Regulation Z, and other applicable guidance while providing clear support to customers and internal business partners on fraud concerns. What You’ll Do: Aggregates open-source threat-intelligence, card disputes data, and consumer complaints and assist in card rules development and implementation. Ensures adherence to Reg E, Reg Z, and applicable compliance rules an
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