Tide
Finance / FinServ
FraudAlertReviewAnalyst
Neural analysis suggests this role is
optimal for Entry candidates.
“Fraud Alert Review Analyst at Tide. Skills: Fraud Alert Review, Transaction Monitoring, Fraud Risk Analysis. Monitoring transactions and behaviours across our member base. Spotting and investigating potentially suspicious activity”
What You'll Achieve.
Detect and prevent all aspects of fraud; Reduce risk to Tide; Meet performance targets for Productivity and Quality
Industry & Context.
Problem solving attitude; Analytical mind; Able to digest large data sets and spot patterns and trends with ease
Willing to work in a flexible shift pattern in a 24/7 operational environment
What They're Looking For.
Must Have
1 to 3 years of experience in a Transaction monitoring, Fraud risk related role in financial services, C1/C2 level of spoken and written English
Nice to Have
Good eye for detail and are able to identify suspicious activity, Ability to work well as part of a decisive; goal-oriented; proactive team, Genuinely curious mindset, asking the right questions at the right times, with a problem solving attitude, Keen eye for process improvements, looking how we can work leaner and more robustly, Analytical mind and are able to digest large data sets and spot patterns and trends with ease, Quick learner, explorer, multitasker and are happy to be in the defined shift, Exceptional communication skills, written and verbal, Able to communicate with our members (including via telephone), internal stakeholders & regulatory bodies if required
What You'll Do.
Monitoring transactions and behaviours across our member base
Spotting and investigating potentially suspicious activity
Analysing transactions across a variety of payment types and products
looking for signs of Fraud
Using a variety of tools to undertake different types of reviews and investigations
including open source investigation
Managing own case load to meet performance targets
Consistently reaching targets for Productivity and Quality
Making recommendations for process improvements to prevent future occurrences of fraud
Conducting phone calls if required when gathering information from our members
How You'll Work.
Team & Collaboration
Establish good relationships with various departments throughout Tide to ensure good operational synergy
Communication Scope
Exceptional communication skills, written and verbal; Able to communicate with our members (including via telephone), internal stakeholders & regulatory bodies if required
Full Job Description
ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly Over $300 million raised in funding Over 2,500 Tideans globally - we’re diversity champions! We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg. ABOUT THE ROLE: What we’re looking for: Here at Tide, we are looking for a driven Fraud Alert Review Analyst with a good understanding of all concepts of Fraud. We need a passionate and proactive individual, who will help ensure Tide is taking all relevant steps to detect and prevent all aspects of fraud. This role is a key element of our Ongoing Monitoring team sitting within the first line of defence (1LOD). You’ll be responsible for ensuring we detect suspicious fraudulent activity, whilst providing great service to our members., You’ll do this through monitoring transactions and behaviours across our member base, whilst spotting and investigating potentially suspicious activity. We are looking for someone who is passionate about preventing fraud , who will help reduce risk to Tide, and let our members get back to do
Applying for this Fraud Alert Review Analyst role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Tide?
Real rants from real employees. Read before you apply.