Ibotta
E-Commerce
FraudAgent
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Fraud Agent at Ibotta. Skills: Fraud investigation, Account review, Fraud trends. Perform account reviews. Perform receipt reviews”
Industry & Context.
Analytical thinking
Live in United States, Relocation bonus offered
What They're Looking For.
Must Have
1+ years fraud investigation, Ability to work fast-paced, High attention to detail, Communicate effectively, Beginner to Intermediate Excel, Google Sheets skills
Nice to Have
Mobile fraud investigation preferred, E-commerce fraud investigation preferred
What You'll Do.
Perform account reviews
Perform receipt reviews
Review internal process data
Identify fraud trends
Escalate fraud trends
Assist in special projects
Advise on mitigation techniques
How You'll Work.
Team & Collaboration
Cross functional teams; Different levels of management
Communication Scope
Communicate effectively
Full Job Description
Do you have an eye for detail and fraudulent activity? Our Fraud Operations team at Ibotta is one of the key differentiators among Ibotta’s competitors, and we are seeking a Fraud Operations Agent to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. The accuracy, efficiency, and analytical thinking the team puts into every task is a key component in the success of our team and the strategy of company-wide fraud processes. Our Fraud Operation Agents offer world class, real-time support in processes that ensure accuracy, quality and efficiencies for the company. The work you will complete in this position has direct impacts across multiple teams, processes and our bottom line. This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States. Not based in Denver? We will offer a relocation bonus to help make your move to the Mile High City a smooth one. What you will be doing: - Perform in-depth account and receipt reviews - Ongoing fraud performance audits - Review of internal process/program data reported by internal teams (Engineering, Analytics, Client, Marketing, etc.) - Identify and escalate fraud trends - Assist in special projects as assigned by the Fraud Operations Leadership team - Advise on Fraud mitigation techniques - Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere What we are looking for: - 1+ years of previous experience with fraud investigation (mobile and e-commerce preferred) - Ability to work in a fast-paced, metrics driven environment with a high attention to detail - The ability to communicate effectively across cross functional teams and with different levels of management - Beginner to Intermediate Excel and Google Sheets skills About Ibotta ("I bought a...") Ibotta (NYSE: IBTA) is a leading performance mar
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