takealot. com
FranchiseManager
“Franchise Manager at takealot. com. Skills: Process management, Franchise operations, Business improvement. Assist in setting up SOPs. Monitor and upgrade SOPs”
What You'll Achieve.
Drive business improvement; Drive business success; Brand recognition; Business growth
Industry & Context.
Analytical thinking; Critical thinking; Root cause analysis; Problem resolution
Local travel, Travel to regional hubs quarterly
What They're Looking For.
Must Have
Matric (grade 12) certificate or similar, 3 years top management experience, Microsoft Office experience in word, excel and PowerPoint
Nice to Have
Training experience will be beneficial, Operational experience managing national or regional operations, Previous hospitality/retail Franchise working experience will be advantageous, IT or tech savvy will be advantageous
What You'll Do.
Assist in setting up SOPs
Monitor and upgrade SOPs
Assist with training new Franchises
Train SOPs at Franchisee level
Monitor Franchise service levels
Manage Franchise service levels
Maintain Franchise service levels
Ensure adherence to Hub Setup Manual
Ensure adherence to Franchise Agreement
Set KPIs at Franchise level
Manage KPIs at Franchise level
Conduct regular audits
Assess process performance
Measure execution performance
Drive company policies
Drive company procedures
Drive brand standards
Act as consultant to Franchisee
Drive business improvement
Drive business success
Assist Franchisees in employee training
Monitor hub performance
Measure hub performance
Monitor hub productivity
Measure hub productivity
Present solutions to problems
Work towards brand recognition
Work towards business growth
How You'll Work.
Team & Collaboration
Cross-functional teams; Work with stakeholders
Communication Scope
Sound communication
Process & Methodology
Project Management
Applying for this Franchise Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about takealot. com?
Real rants from real employees. Read before you apply.