Charleys
FranchiseBusinessConsultant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Franchise Business Consultant at Charleys. Skills: Franchise operations, Financial oversight, Customer experience. Achieve financial and operational results. Provide continuous leadership”
What You'll Achieve.
Achieve target results for Franchise Partners
Industry & Context.
Problem-solving skills
80% travel, Work weekends and evenings, Lift 40 lbs
What They're Looking For.
Must Have
Undergraduate and/or graduate degree or equivalent experience, 5 - 7 years of restaurant/franchise operations experience, Quick service, multi-unit franchise operations, and/or hospitality industry experience, Ability to travel 80% of time, Ability to work weekends and evenings if needed, Ability to lift 40 lbs
What You'll Do.
Achieve financial and operational results
Provide continuous leadership
Ensure specifications/Standard Operating Procedures and Food Safety procedures
Focus on Operation evaluations and follow-up procedures
Ensure franchise participation in the Customer Experience program
counsel and recognize operators
Advise and assist franchisees
How You'll Work.
Team & Collaboration
Franchisees; Key constituents
Communication Scope
Written communication; Oral communication
Full Job Description
What began as a local favorite near The Ohio State University’s campus has grown into a world-class fast casual restaurant. Our mission is to deliver fresh, high-quality food while delivering overflowing care to our guests and team members. Through our non-profit foundation, Charleys Kids, we partner with community organizations around the world to deliver education, mentorship, and food literacy education to underserved youth. We strive to serve our communities and strengthen our neighbors. Today, Charleys and our franchisee partners employ 10,000 people in 45 U. S. states and 15 countries around the world. Franchise Business Consultant Department: Operations Reports to: Director, Franchise Operations FLSA Status: Full-time Location: Remote based in NY/NJ (Home-based with 80% travel) Position Summary The Franchise Business Consultant is responsible for advising and assisting franchisees in all appropriate areas of their business. The Business Consultant will be assigned a territory consisting of approximately 50 restaurants. This position will work from home and travel extensively within the assigned territory. What You'll Own (Core Responsibilities) Financial and Operational Oversight Achieves financial and operational results through effective oversight of operations programs and initiatives Reviews P provides continuous leadership to his/her FO's related to leadership and successful operations management Ensures specifications/Standard Operating Procedures and Food Safety procedures are followed (proper Brand representation) Focuses on Operation evaluations and follow-up procedures Customer Experience Ensures franchise participation in the Customer Experience program and uses data to coach, counsel and recognize operators What Good Looks Like You'll be successful in this role if you are: Strong ability to build relationships, effectively communicate and positively influence Franchisees and other key constituents Demonstrated and successful ability to lead, motiv
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