Amazon Development Centre (South Africa) (Proprietary) Limited

Customer Service, Fulfillment Center, customer service

FRAnnotationsAuditor,CommunityFeedbackAnnotationTeam

$215–305k ~AI est. Cape Town, Western Cape, South Africa FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“FR Annotations Auditor, Community Feedback Annotation Team at Amazon Development Centre (South Africa) (Proprietary) Limited. Skills: Natural Language Processing, Quality Assurance. Review annotations for consistency. Review annotations for accuracy”

Industry & Context.

Customer Service, Fulfillment Center, customer service
Problems you'll solve

Identify inconsistencies; Address inconsistencies

Eligibility Requirements

Verify ability to work lawfully in South Africa

What They're Looking For.

Must Have

Experience as Quality Specialist, Experience as Quality Analyst, Proficiency in MS Office, 6 to 9 months in Annotations role

Nice to Have

Fluent French and English, Experience in machine learning, Experience in data mining, Experience in information retrieval, Experience in statistics, Experience in natural language processing, Prior experience in linguistic annotation, Prior experience in data labeling

What You'll Do.

Review annotations for consistency

Review annotations for accuracy

Review annotations for adherence to guidelines

Provide constructive feedback

Understand and annotate texts

Ensure accuracy of annotated data

Ensure integrity of annotated data

Perform regular quality checks

Identify inconsistencies

Address inconsistencies

Maintain data cleanliness

Evaluate annotated data

Full Job Description

Our overall mission is simple: to be Earth’s most customer-centric company. We want Amazon to be the place where customers can find, discover, and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will deliver world-class AI-generated experiences to our customers. We are seeking a dedicated, fluent French-speaking Auditor to join our Community Feedback Annotations team and contribute to the development and enhancement of advanced natural language processing models. As an Auditor, you will evaluate annotated datasets used to train and improve generative AI models. Your meticulous attention to detail and linguistic expertise will play a crucial role in ensuring the accuracy and effectiveness of our models. Key job responsibilities Quality Assurance Review and verify annotations made by fellow annotators for consistency, accuracy, and adherence to guidelines. Provide constructive feedback to maintain annotation quality. Domain Expertise Gain proficiency in understanding and annotating texts across various experiences and organizations, supporting the creation of specialized models. Data Integrity Ensure accuracy and integrity of annotated data through regular quality checks. Identify and address inconsistencies, maintaining a high standard of data cleanliness. A day in the life You will evaluate labels and annotated data for various projects across our organization. Some projects will run longer than others, but expect a variety of evaluation requests month to month. About the team Our team is passionate about human motivation and behavior and uses machine learning, classification algorithms, and scalable platform services to have a cross-org impact every day. We evaluate user research, customer experience knowledge, data, and cross-Amazon moderation expertise to ensure other teams think about customer trust. Basic Qualifications: - Experience as a Quality Specialist and/or Quality Analyst - Experience with c

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