FoundingCustomerSuccessManager

About Composio At Composio, we are building infrastructure that lets AI agents communicate with the tools people use for work, including GitHub, Gmail, Notion, Salesforce, and many more. We are a dosmall team working on the messy problems between agents and real-world software: context, auth, tools, search, permissions, reliability, and developer experience. The goal is simple: make Composio the most capable bridge between agents and the tools they need to get work done. We raised a $25M Series A from Lightspeed, with angels including Guillermo Rauch (CEO of Vercel), Dharmesh Shah (CTO of HubSpot), and Gokul Rajaram. We have 500K+ customers ranging from individual developers to YC teams to companies like Glean, Zoom, AWS, Airtable and more. About the role Our largest customers are betting meaningful parts of their AI infrastructure on Composio. They need a dedicated partner who deeply understands their use cases, anticipates their needs, and makes sure they get extraordinary value out of the platform, not just at launch, but at every stage of their journey with us. This is Composio's founding CSM role. You'll own a book of our highest-value enterprise and growth accounts, build the relationships that turn customers into champions, and create the CS processes and playbooks that scale as we grow. You'll sit at the intersection of product, engineering, and sales, and your fingerprints will be on how Composio does customer success for years to come. What you'll do - Manage a book of Composio's largest enterprise and growth accounts: serve as their primary point of contact and internal advocate - Lead structured onboarding for new enterprise customers: ensure fast time-to-value, clean technical integration, and clear success metrics from day one - Drive deep product adoption: understand each customer's AI use cases and help them expand usage across teams, integrations, and workflows - Own NRR for your book: proactively identify expansion opportunities, lead renewal conve