Claap

AI-native Revenue Intelligence platform

FoundingAIdeploymentstrategist

European Union FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Founding AI deployment strategist at Claap. Skills: AI deployment, strategic account management, enterprise change management, AI consulting, revenue retention, expansion, AI transformation. leading AI transformation projects at the executive level. driving expansion”

What You'll Achieve.

Net Revenue Retention; Real expansion, real numbers; anticipate potential churns

Industry & Context.

AI native Revenue Intelligence platform
Problems you'll solve

AI transformation projects; change management; AI maturity varies wildly; technical bar keeps rising; structured thinking; stakeholder mapping; AI transformation instincts; handle pushback in real time

Eligibility Requirements

Based in France, Comfortable working in a remote-first environment

What They're Looking For.

Must Have

5+ years in B2B SaaS post-sales (KAM, Strategic CSM, Senior AE, or SE), at least 3 years carrying a revenue or retention number, Hands-on experience with at least one agentic AI platform, Fluent English, Fluent French, Based in France

Nice to Have

Background at a B2B SaaS company in scale-up mode (Series A to C), Experience leading enterprise software rollouts with formal change management, Experience in CRM, conversation intelligence, sales enablement, or revenue ops tooling (HubSpot, Salesforce, Gong, Modjo, Chorus, Outreach, Salesloft, etc.), Familiarity with MCP, RAG architectures, or having shipped an internal agent at a previous company, Built a CS or KAM playbook from scratch at a previous company, Public writing, podcasting, or speaking on AI in sales / revenue operations

What You'll Do.

leading AI transformation projects at the executive level

codifying our post-sales playbook from scratch

own a portfolio of strategic accounts (€20K+ ARR)

measured on Net Revenue Retention

Take over 3 to 5 of Pierre's anchor accounts and run them end-to-end

Codify our 30/60/90 onboarding framework and our Mutual Success Plan template

Build the customer health scoring model

Run your first scripted Executive Business Review

Co-design with Product the agent-facing capabilities

Own the expansion forecast and quarterly QBR cadence

Lead the AI transformation conversations

Run weekly working sessions with strategic accounts

Be the bridge between customer AI/data teams and our Product team

How You'll Work.

Team & Collaboration

work side by side with Claap’s co-founder & CRO, Pierre; aligning sales, RevOps, IT, security, and an internal AI/data team; bridge between customer AI/data teams and our Product team; Direct line to two co-founders (Pierre as your manager, plus Robin our CEO)

Communication Scope

Fluent English; Fluent French

Process & Methodology

multi-quarter rollouts, deployment plan for Claap, start plan for the first 90 days at Claap

Full Job Description

We're hiring our first post-sales leader. You'll work side by side with Claap’s co-founder & CRO, Pierre, on Claap's most strategic accounts, leading AI transformation projects at the executive level, driving expansion, and codifying our post-sales playbook from scratch. This is not a CSM job. It's not even a typical KAM job. It's a founding-team role that sits at the intersection of strategic account management, enterprise change management, and AI consulting. If you've been a top AE who got bored of cold outbound, a Solutions Engineer who wants to own the commercial outcome, an Enterprise CSM who's tired of inheriting playbooks that don't work upmarket, or a transformation consultant who wants to ship inside the product instead of writing slides about it, this is the job. ABOUT CLAAP Claap is the AI-native Revenue Intelligence platform for sales and revenue teams. What makes us different: we were the first platform in our category designed from day one to be used by both humans AND AI agents. Every customer conversation we capture is structured for two consumers: the rep who needs to act on it, and the agents (yours, ours, third-party) that need to feed on it to do their work. This matters because the biggest shift we see across our customer base, from Series B startups to enterprise customers like Infopro Digital, Didomi, Dash0, and Pelico, is the move toward collaboration between humans, agents, and software. Our customers' executives are under real pressure to deploy AI across sales, business development, and customer-facing functions. Claap is often the conversation-data backbone that makes those agentic workflows possible. We recently joined lemlist, giving us the ambition to build the AI-native revenue platform of the next decade. We're a small team. Every hire matters. This one matters more than most. WHY THIS ROLE EXISTS RIGHT NOW Our deals are no longer "buy a notes-taker." They are strategic AI transformation projects with executive sponsorship, multi-qu

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