Claap
AI-native Revenue Intelligence platform
FoundingAIdeploymentstrategist
Neural analysis suggests this role is
optimal for Senior candidates.
“Founding AI deployment strategist at Claap. Skills: AI deployment, strategic account management, enterprise change management, AI consulting, revenue retention, expansion, AI transformation. leading AI transformation projects at the executive level. driving expansion”
What You'll Achieve.
Net Revenue Retention; Real expansion, real numbers; anticipate potential churns
Industry & Context.
AI transformation projects; change management; AI maturity varies wildly; technical bar keeps rising; structured thinking; stakeholder mapping; AI transformation instincts; handle pushback in real time
Based in France, Comfortable working in a remote-first environment
What They're Looking For.
Must Have
5+ years in B2B SaaS post-sales (KAM, Strategic CSM, Senior AE, or SE), at least 3 years carrying a revenue or retention number, Hands-on experience with at least one agentic AI platform, Fluent English, Fluent French, Based in France
Nice to Have
Background at a B2B SaaS company in scale-up mode (Series A to C), Experience leading enterprise software rollouts with formal change management, Experience in CRM, conversation intelligence, sales enablement, or revenue ops tooling (HubSpot, Salesforce, Gong, Modjo, Chorus, Outreach, Salesloft, etc.), Familiarity with MCP, RAG architectures, or having shipped an internal agent at a previous company, Built a CS or KAM playbook from scratch at a previous company, Public writing, podcasting, or speaking on AI in sales / revenue operations
What You'll Do.
leading AI transformation projects at the executive level
codifying our post-sales playbook from scratch
own a portfolio of strategic accounts (€20K+ ARR)
measured on Net Revenue Retention
Take over 3 to 5 of Pierre's anchor accounts and run them end-to-end
Codify our 30/60/90 onboarding framework and our Mutual Success Plan template
Build the customer health scoring model
Run your first scripted Executive Business Review
Co-design with Product the agent-facing capabilities
Own the expansion forecast and quarterly QBR cadence
Lead the AI transformation conversations
Run weekly working sessions with strategic accounts
Be the bridge between customer AI/data teams and our Product team
How You'll Work.
Team & Collaboration
work side by side with Claap’s co-founder & CRO, Pierre; aligning sales, RevOps, IT, security, and an internal AI/data team; bridge between customer AI/data teams and our Product team; Direct line to two co-founders (Pierre as your manager, plus Robin our CEO)
Communication Scope
Fluent English; Fluent French
Process & Methodology
multi-quarter rollouts, deployment plan for Claap, start plan for the first 90 days at Claap
Full Job Description
We're hiring our first post-sales leader. You'll work side by side with Claap’s co-founder & CRO, Pierre, on Claap's most strategic accounts, leading AI transformation projects at the executive level, driving expansion, and codifying our post-sales playbook from scratch. This is not a CSM job. It's not even a typical KAM job. It's a founding-team role that sits at the intersection of strategic account management, enterprise change management, and AI consulting. If you've been a top AE who got bored of cold outbound, a Solutions Engineer who wants to own the commercial outcome, an Enterprise CSM who's tired of inheriting playbooks that don't work upmarket, or a transformation consultant who wants to ship inside the product instead of writing slides about it, this is the job. ABOUT CLAAP Claap is the AI-native Revenue Intelligence platform for sales and revenue teams. What makes us different: we were the first platform in our category designed from day one to be used by both humans AND AI agents. Every customer conversation we capture is structured for two consumers: the rep who needs to act on it, and the agents (yours, ours, third-party) that need to feed on it to do their work. This matters because the biggest shift we see across our customer base, from Series B startups to enterprise customers like Infopro Digital, Didomi, Dash0, and Pelico, is the move toward collaboration between humans, agents, and software. Our customers' executives are under real pressure to deploy AI across sales, business development, and customer-facing functions. Claap is often the conversation-data backbone that makes those agentic workflows possible. We recently joined lemlist, giving us the ambition to build the AI-native revenue platform of the next decade. We're a small team. Every hire matters. This one matters more than most. WHY THIS ROLE EXISTS RIGHT NOW Our deals are no longer "buy a notes-taker." They are strategic AI transformation projects with executive sponsorship, multi-qu
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