Omnea
SaaS
FoundingAccountManager-US
Neural analysis suggests this role is
optimal for Mid candidates.
“Founding Account Manager - US at Omnea. Skills: owning expansion quotas, owning renewal outcomes, building long-term relationships, driving renewals, driving expansion, driving upsell opportunities, trusted advisor, voice of the customer internally, shaping the playbook, driving commercial outcomes, owning NRR across a book of enterprise accounts. own expansion quotas. own renewal outcomes for the rapidly scaling customer base”
What You'll Achieve.
own expansion quotas; own renewal outcomes; drive renewals, expansion and upsell opportunities; ensure customers get real ROI; drive exceptional commercial outcomes; own NRR across a book of enterprise accounts; carry an NRR quota covering both expansion and retention across your enterprise book; proactively identify upsell opportunities; run commercial conversations at exec level; own the renewal process end-to-end; build relationships that go all the way to the top; build the playbook from scratch; shape what Omnea builds next; feed signal directly to Product and Revenue leadership; surface what's blocking adoption; surface what's driving expansion; surface where Omnea should be investing
Industry & Context.
comfortable in ambiguity; build the playbook as you go and improve it as you learn
work Tuesdays, Wednesdays & Thursdays in-person at our offices
What They're Looking For.
Must Have
4-8 years of experience in a top-tier & fast-paced perhaps that’s a start-up or scale-up, VC, consulting, banking (or any prof services), or an entrepreneurial endeavour, experience in a commercial role, worked on six-figure ARR+ accounts, navigated multi-stakeholder buying committees, and built genuine executive relationships, ability to build rapport, influence people & drive change, gravitas and executive presence to engage and influence senior leadership (ideally into CFOs, Legal or Procurement), comfortable in ambiguity, organised enough to manage a complex book of business without dropping anything, confident enough to push back on customers when they're wrong, ambitious, competitive, and care about doing excellent work, track record of high performance, work hard & care lots about your work, great at being ‘in the weeds’ and zooming out to consider the bigger picture, execute & manage projects yourself before, outstanding verbal, written, and when presenting, able to be clear & concise even when explaining complex things, highly organised & focussed on outputs > inputs, level of discipline, organisation, and ruthless prioritisation it takes to be productive
Nice to Have
experience in a commercial role, worked on six-figure ARR+ accounts, navigated multi-stakeholder buying committees, and built genuine executive relationships
What You'll Do.
own renewal outcomes for the rapidly scaling customer base
own the relationship with customers throughout the entire customer lifecycle
manage largest and most strategic customers
ensure customers get meaningful value from Omnea
expansion and upsell opportunities
become a trusted advisor & partner to customers & stakeholders
be the voice of the customer internally
ensure Omnea is operating with customer-centricity
make sure customers get real ROI
drive exceptional commercial outcomes
run commercial conversations at exec level
attend events to network with C-Suite stakeholders
be the voice of your customers in a product strategy workshop
own NRR across a book of enterprise accounts
proactively identify upsell opportunities
own the renewal process end-to-end
multi-thread across each account
build genuine trust across multiple stakeholders
be the person customers call when something goes wrong or when they're thinking about what's next
help shape the playbook from scratch
define commercial rhythms
feed signal directly to Product and Revenue leadership
surface what's blocking adoption
surface what's driving expansion
surface where Omnea should be investing
How You'll Work.
Team & Collaboration
working closely with teams across the business (both technical and commercial); collaborating with sales to update ROI calculator & business case; working alongside an exceptional implementation team; working alongside product experts; working alongside leadership that have scaled world-class companies; feeding signal directly to Product and Revenue leadership
Communication Scope
outstanding verbal, written, and when presenting; able to be clear & concise even when explaining complex things; natural communicator
Process & Methodology
execute & manage projects yourself before, manage a complex book of business
Full Job Description
OUR MISSION At Omnea, we’re reinventing how enterprise businesses operate, starting with the most painful parts: procurement – where a single purchase can drag on for months, trigger 50+ emails, and pull in Finance, Legal, Security, and IT just to get something approved. We’ve raised $75M from Khosla Ventures, Insight Partners, and Accel to change that. Our AI-native platform connects every person, step, and system so buying is fast, safe, and efficient – one place to request, automated approvals and renewals, real-time supplier risk, and complete spend visibility. The opportunity is massive. Every enterprise on the planet has this problem and nobody has solved it. We’ve 10x’d ARR to double-digit millions in 18 months and are trusted by global enterprises like Spotify, MongoDB, Monzo, and Albertsons. We’re now the 4th fastest growing startup https://sifted.eu/leaderboards/sifted-future-50-2025 in Europe. Our team previously scaled Tessian (cybersecurity tech, backed by Sequoia, Balderton, Accel, acquired post-Series C), and our team includes ex-founders operators who’ve grown unicorns, shipped world-class products, and executed at the highest levels. You’ll work alongside leaders like Ben https://www.linkedin.com/in/ben-freeman-a8542166/, Abs https://www.linkedin.com/in/abhirukt/, Sabrina https://www.linkedin.com/in/scastiglione/, and Rebe https://www.linkedin.com/in/rebecatristan/. FIND OUT MORE ABOUT THE TEAM AND LIFE AT OMNEA HERE https://www.youtube.com/playlist?list=PLpjeHyocsu3ZoDn3sfODjqIR2L_DW3dgb. WHAT WE'RE LOOKING FOR We’re looking for our first US Account Manager to join Omnea’s customer team. You’ll be excited to own expansion quotas and renewal outcomes for our rapidly scaling customer base, to build a function and to have a massively accelerated career trajectory. You will own the relationship with our customers throughout the entire customer lifecycle, playing a crucial role in managing our largest and most strategic customers. Your key focus will be
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