Gradial

AI-native content operations

ForwardDeployedEngineeringManager

$190–235k Seattle, Washington, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Forward Deployed Engineering Manager at Gradial. Skills: Leadership, Technical delivery, Customer engagement. Lead and develop a team. Own delivery across deployments”

What You'll Achieve.

Deliver exceptional outcomes; Scale Gradial in the field; Ensure customer work executed with speed, rigor, and sound judgment; Raise the bar for a team; Drive outcomes

Industry & Context.

AI native content operations
Problems you'll solve

Solve hard problems; Turn intent into action; Automating website updates; Design system migrations; Ongoing content optimization; Navigating ambiguity; Unblocking decisions; Solving messy problems

What They're Looking For.

Must Have

5+ years of experience in software engineering, technical delivery, solutions engineering, forward deployed work, or similar customer-facing technical roles, Experience directly managing technical teams in fast-moving, high-accountability environments, technical fluency and the ability to stay hands-on with implementation and problem-solving, Proven success delivering complex work for enterprise customers in ambiguous, evolving environments, cross-functional leadership skills across Engineering, Product, GTM, and customer stakeholders, Excellent customer-facing communication and the ability to build trust with technical and non-technical audiences, High autonomy, judgment, and a bias for action, Experience improving team operations, delivery rigor, and execution quality at scale, Comfort operating across a full platform surface area, including custom projects, enterprise rollouts, and highly visible customer work, AI tooling experience and fluency with modern AI-native workflows, products, or implementation patterns

Nice to Have

Experience in enterprise SaaS delivery, technical consulting, or systems integrator environments, Experience in MarTech, CMS, DAM, content operations, digital experience, or workflow-heavy enterprise environments, Familiarity with deploying AI-powered workflows into production customer environments and turning bespoke work into reusable product leverage

What You'll Do.

Lead and develop a team

Own delivery across deployments

Stay hands-on in solution design

Partner with Engineering

Work directly with enterprise stakeholders

Improve team operations

Identify patterns across customer work

Help team balance speed and quality

Act as a force multiplier

How You'll Work.

Team & Collaboration

Partner closely with Engineering; Partner with Forward Deployed Product Managers; Collaborate with GTM; Cross-functional leadership

Communication Scope

Customer-facing communication; Build trust with technical and non-technical audiences; Communicate with clarity

Process & Methodology

Scoping, Planning, Prioritization

Full Job Description

Gradial helps marketers and creatives move from idea to execution faster. Our platform turns intent into action, automating website updates, design system migrations, and ongoing content optimization while preserving brand integrity across every touchpoint. Backed by leading investors, we’re building software that adapts to the user, not the other way around. We move with urgency, operate with ownership, and solve hard problems from first principles. If you want to do ambitious work, take real responsibility, and help define the future of AI-native content operations, you’ll do your best work here. The Role As Forward Deployed Engineering Manager at Gradial, you will lead a team deploying our platform in complex enterprise environments. This is a hands-on leadership role for someone who can manage engineers, drive delivery, and go deep technically when needed. You will sit at the intersection of customer complexity, product insight, and execution quality, helping the team deliver exceptional outcomes while shaping how Gradial scales in the field. You’ll own strategic deployments across Gradial’s platform, lead custom projects for key enterprise customers, and support rollout of new capabilities in real-world environments. You’ll partner closely with Engineering, Forward Deployed Product Managers, and GTM to solve hard problems quickly, turn field learnings into product leverage, and ensure our most important customer work is executed with speed, rigor, and sound judgment. This role is for a leader who has strong technical instincts, knows how to push hard for customers without creating internal chaos, and can raise the bar for a team working at the edge of product and deployment. What You’ll Own Lead and develop a team of Forward Deployed Engineers, setting a high bar for execution, judgment, and ownership Own delivery across strategic enterprise deployments, custom implementations, and new feature rollouts Stay hands-on in solution design, scoping, architecture, de

Free ATS check

Applying for this Forward Deployed Engineering Manager role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Greenhouse

  • Create a Greenhouse profile before applying — it saves time across multiple applications.
  • Upload your resume as a PDF; the parser handles it better than Word.
  • Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
  • Enable email notifications to track application status in real time.

ANONYMOUS · UNFILTERED

What do employees actually say about Gradial?

Real rants from real employees. Read before you apply.

Read Company Rants →