CommerceIQ
AI platform that runs commerce
ForwardDeployedEngineeringManager
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“Forward Deployed Engineering Manager at CommerceIQ. Skills: AI, customer deployments, solutioning, technical direction for agentic AI in commerce. Deploy AI Solutions with Customers. Customize and adapt CommerceIQ’s platform to fit real-world customer environments”
What You'll Achieve.
ensure deployed solutions drive measurable outcomes; expand and deepen customer value; Close pilots
Industry & Context.
solve real business problems
What They're Looking For.
Must Have
Experience working in customer-facing engineering, solutions engineering, or consulting roles, Background in technology consulting, business consulting, or forward deployed engineering, Ability to operate in ambiguous environments and solve real business problems, Experience managing engineers or leading small teams, Ability to drive high-velocity execution in dynamic environments, Business Consulting exp is a must have
Nice to Have
LLM-powered features, AI copilots / assistants, Workflow automation, Understanding of how AI systems behave in real-world production environments, Ability to connect technical solutions to business outcomes, Intuition for what should be productized vs customized, Experience collaborating closely with product teams
What You'll Do.
Deploy AI Solutions with Customers
Customize and adapt CommerceIQ’s platform to fit real-world customer environments
Drive rapid iteration cycles based on customer feedback and usage
Translate ambiguous business problems into technical solutions and product requirements
Provide structured feedback to product and engineering teams to improve core platform capabilities
Identify patterns across customers and help shape repeatable product features vs one-off solutions
Manage a small team of engineers focused on customer deployments and solutioning
Ensure high quality of delivery while maintaining speed and adaptability
Balance hands-on technical software development with ai tools like claude
cursor (~40%) with leadership and stakeholder management
Understand customer KPIs and ensure deployed solutions drive measurable outcomes
Act as a trusted technical advisor to customer stakeholders
Partner with GTM and Customer Success teams to expand and deepen customer value
Bring frontline insights into how AI is used in production
Influence how CommerceIQ evolves from SaaS to AI-native workflows and agents
Help define best practices for deploying AI systems at enterprise scale
How You'll Work.
Team & Collaboration
collaborating closely with product teams; Partner with GTM and Customer Success teams
Communication Scope
communication skills across technical and non-technical stakeholders
Full Job Description
The Company CommerceIQ is building the AI platform that runs commerce for the world's largest brands. We are not selling AI demos. We are shipping AI agents for content, media, and sales into the workflows of the Fortune 100 every week. 2,200+ Customers 10 of Top 12 CPG Companies 900+ Retailers Connected $200M+ Raised Customers include Coca-Cola, Nestlé, Colgate-Palmolive, Mondelez, Samsung, and Kellogg' s. Backed by SoftBank, Insight Partners, and Madrona. Headquartered in Mountain View with teams across the US, India, Canada, and the UK. Pre-IPO. The Role We have thousands of enterprise users, proven product-market fit across digital shelf analytics, retail media, and sales operations, and the Fortune 100 running on our platform. That part works. Now we are building something new: autonomous AI agents that are already in customer hands and scaling fast. This is a 0-to-1 build inside a company that has the distribution, the data, and the customers to make it real. The AI Labs team operates as a startup within the company. It needs its own engineering leader. Someone who can recruit a world-class team in Mountain View, set the technical direction for agentic AI in commerce, and ship at a pace that matches the opportunity. We have engineering teams across the US, India, Canada, and the UK. Mountain View is the center of gravity for AI leadership. This role reports directly to the Founders. We ship with Claude, GPT-4, and open-source models in production. Our engineers already write the majority of code with AI. Some things are great. Some things need to be rebuilt. The next leader will know the difference. This is an onsite role with expectations that you are working from the office Monday-Friday What You Will Do Deploy AI Solutions with Customers Work directly with enterprise customers to implement AI agents and workflows across content, media, and sales use cases Customize and adapt CommerceIQ’s platform to fit real-world customer environments Drive rapid iteration
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