Cresta
AI
ForwardDeployedEngineeringIntern(AIAgent)
Neural analysis suggests this role is
optimal for Entry candidates.
“Forward Deployed Engineering Intern (AI Agent) at Cresta. Skills: AI Agent development, LLM implementation, Customer-facing technical problem solving. Assist in developing and configuring AI agents using Cresta’s platform tools. Help build and test integrations between AI agents and external systems (like APIs or data sources)”
What You'll Achieve.
Turn every customer conversation into a competitive advantage; Unlock the true potential of the contact center; Discover customer insights and behavioral best practices; Automate conversations and inefficient processes; Empower every team member to work smarter and faster; Create state-of-the-art AI Agents that solve practical problems for our customers; Ensure that the solutions we develop are cost-effective, secure, and reliable
Industry & Context.
Customer-facing technical problem solving
What They're Looking For.
Must Have
Enrolled in a Bachelor’s or Master’s degree program in Computer Science, Engineering, or a related field, Experience writing code in Python (or another general-purpose language), Basic understanding of programming fundamentals and software development best practices, Interest in artificial intelligence, machine learning, or software engineering, Excellent communication skills and willingness to collaborate with teammates and customers
Nice to Have
Experience with APIs, web development, or cloud platforms, Prior coursework or projects involving AI/ML concepts or LLMs, Exposure to prompt engineering or similar experimentation
What You'll Do.
Assist in developing and configuring AI agents using Cresta’s platform tools
Help build and test integrations between AI agents and external systems (like APIs or data sources)
Support performance tuning and troubleshooting of AI agent prototypes
Work with customers and internal engineering teams to understand requirements and iterate on solutions
Participate in team demos
and learning opportunities
How You'll Work.
Team & Collaboration
Collaborate with teammates and customers; Work with customers and internal engineering teams
Communication Scope
Excellent communication skills
Full Job Description
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of Open AI. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta. About the role: At Cresta, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers. We are focused on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we develop are cost-effective, secure, and reliable. As a Forward Deployed Engineering Intern on the AI Agent team, you’ll support real-world AI deployments and gain hands-on experience with AI systems in customer environments. What You'll Do : Assist in developing and configuring AI agents using Cresta’s platform tools. Help build and test integrations between AI agents and external systems (like APIs or data sources). Support performance tuning and troubleshooting of AI agent prototypes. Work with customers and internal engineering teams to understand requirements and iterate on solutions. Participate in team demos, feedback sessions, and learning opportunities. This role provides mentorship and exposure to customer-facing technical problem solving in a fast-moving AI/Product environment. What We're Looking For: Enrolled in a Bachelor’s or Master’s degree program in Com
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