Workato
iPaaS
ForwardDeployedEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“Forward Deployed Engineer at Workato. Skills: AI Agentic Solutions, agent-based systems, Retrieval-Augmented Generation (RAG), Workato Agentic AI platform, integration, automation. designing, developing, and deploying advanced AI Agentic Solutions. Implement agent-based AI solutions using the Workato Agentic AI platform”
What You'll Achieve.
deliver tailored, scalable agentic AI and RAG-based solutions; prioritizing exceptional customer service to ensure alignment with both technical and business needs, as well as satisfaction and successful implementation; ensuring smooth and seamless deployment; ensuring alignment with product goals and user needs
Industry & Context.
problem-solving skills; critical thinking; analytical skills; Be proactive about solving problems
What They're Looking For.
Must Have
4+ years of relevant experience in design, development, and implementation, 1 years of experience in Workato, Proven experience in AI engineering, with a focus on agent-based systems, Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations, Knowledge of implementing integration projects, Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and databases, working knowledge of APIs—RESTful, SOAP/XML, Solid understanding of data structures—JSON, Sound knowledge of any RDBMS/NoSQL, Hands-on experience with any of the following: Java, Python, or Ruby, Technical background or a solid understanding of technology and industry trends, especially in the app integration space
Nice to Have
Experience with integration platforms such as Workato, TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools, Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure, Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo, Good knowledge of Microservices or API-based integration architecture, event-driven architecture, and process automation via BPM or RPA
What You'll Do.
and deploying advanced AI Agentic Solutions
Implement agent-based AI solutions using the Workato Agentic AI platform
Implement intelligent
and efficient agentic AI workflows
Implement and deploy Retrieval-Augmented Generation (RAG) systems using Workato’s Agentic AI capabilities
Develop advanced prompting
and behavior-planning techniques
Act as a technical solutions expert with aptitude in troubleshooting and analyzing AI-driven architectures
Develop and maintain robust
scalable AI-powered IT workflows
Continuously monitor and improve AI system performance
Work closely with customers to understand use cases and deliver tailored
scalable agentic AI and RAG-based solutions
Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks
Contribute to internal process improvements and promote knowledge sharing
Play an instrumental role in all phases of product development
from ideation to implementation
Assist the product manager in creating technical and design specifications
How You'll Work.
Team & Collaboration
collaborate across multidisciplinary teams; Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks; promote knowledge sharing
Communication Scope
written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience; Leverage communication skills to effectively translate complex technical concepts into accessible insights for non-technical audiences
Process & Methodology
Ability to effectively prioritize tasks and manage time
Full Job Description
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities We are looking for an experienced Forward Deployed Engineer to join our Forward Deployed Engineering tea.. In this role you will be responsible for designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors. This role requires a deep understanding of AI/ML technologies, integration, automation experience and solution architec
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