Salesforce

AI CRM

ForwardDeployedEngineer

Gqeberha, Eastern Cape, South Africa FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Forward Deployed Engineer at Salesforce. Skills: AI, LLM, Salesforce platform, Data integration. Drive tangible outcomes. Hands-on implementation”

What You'll Achieve.

Drive tangible outcomes; Deliver tangible value; Successful deployment; Measurable business impact; Ensure data is always ready; Ensure data is optimized; Deliver amazing experiences

Industry & Context.

AI CRM
Problems you'll solve

Problem-solving prowess; Resolve complex technical challenges; Debug complex system interactions; Debug data flows; Debug AI model behaviors

Eligibility Requirements

Ability to travel 25-50% of the time, Travel to customer sites

What They're Looking For.

Must Have

Proficiency in one or more programming languages (e. g. , JavaScript, Java, Python, Apex), Proven track record of hands-on, end-to-end delivery of high-quality, scalable production solutions in a professional environment, Hands-on experience building solutions with AI/LLM technologies, including integrating LLMs, applying AI orchestration frameworks, and prompt engineering techniques, experience in data modeling, processing, integration, and analytics, with demonstrable proficiency in data platforms (e. g. , Salesforce Data Cloud, Snowflake, Databricks), Direct experience with the Salesforce platform, including configuration, customization, and development, Demonstrated entrepreneurship, a "get-things-done" attitude, and a focus on fast delivery, Excellent collaboration and communication skills, both written and verbal, Ability to travel 25-50% of the time, as needed to customer sites

Nice to Have

Experience with Salesforce Data Cloud and/or Agentforce platform, Experience developing conversational AI solutions within regulated industries, Experience with Apex and/or Python coding languages, Prior customer-facing, hands-on technical role experience, Salesforce platform certifications (e. g. , Administrator, Platform Developer I, Architect), Knowledgeable across Salesforce CRM (Service, Sales, and Marketing), Experience with Salesforce Flows and Lightning Web Components (LWC)

What You'll Do.

Drive tangible outcomes

Hands-on implementation

End-to-end technical delivery

Remove technical blockers

Resolve complex technical challenges

Build transformative AI solutions

Design production systems

Develop production systems

Implement production systems

Build processing pipelines

Establish integration strategies

Drive Agentforce innovation

Develop intelligent agents

Automate business processes

Craft user experiences

Become a trusted partner

Grasp operational challenges

Grasp strategic goals

Conduct deep-dive technical debugging

Perform detailed analysis

Debug system interactions

Debug AI model behaviors

Develop proofs-of-concept

Develop minimum viable products

Demonstrate capabilities

Implement best practices

Apply engineering best practices

Ensure maintainability

How You'll Work.

Team & Collaboration

Work with product team; Collaborate with client teams; Build relationships with client teams; Coding alongside client teams

Communication Scope

Excellent communication skills; Written communication skills; Verbal communication skills

Full Job Description

_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Software Engineering Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description We are seeking highly skilled and hands-on Agentforce Forward Deployed Engineers. This hybrid technologist and strategic partner will personally drive transformative AI solutions by designing, developing, and directly implementing bespoke solutions leveraging our Agentforce platform and other cutting-edge technologies. The role demands technical mastery, problem-solving prowess, and a relentless focus on delivering tangible value in dynamic, real-world environments, from initial concept to successful deployment and ongoing optimization. As an Agentforce Forward Deployed Engineer, you'll be at the forefront of bringing cutting-edge AI solutions to our clients, rolling up your sleeves to make it happen. This isn't just about coding; it's about deeply understanding our customers' most complex problems and crafting, building, and delivering innovative, impactful solutions that leverage our Agentforce platform and beyond. ## ## **Your Impact** * Drive Tangible Outcomes through Hands-On Implementation: Be responsible for the end-to-end technical delivery of AI solutions, personally writing code, configuring systems, and troubleshooting is

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