Box
Technology
ForwardDeployedEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Forward Deployed Engineer at Box. Skills: Enterprise AI, Content strategy, AI workflows, Agentic systems. Assess content environments. Structure content environments”
What You'll Achieve.
Make AI useful; Transform business processes; Achieve measurable customer value
Industry & Context.
Systems thinking; Outcome thinking; Root cause analysis
3 days per week in office
What They're Looking For.
Must Have
7+ years development experience, 7+ years consulting experience, 7+ years professional services experience, 7+ years sales engineering experience, Expertise in architecture system design, Expertise in system design for cloud solutions, Experience with APIs, Experience with DevOps, Experience with cloud workflows
Nice to Have
Experience working alongside model providers, Experience in a complementary context-layer capacity
What You'll Do.
Assess content environments
Structure content environments
Design relationship hierarchies
Design metadata libraries
Run AI readiness assessments
Deliver actionable roadmaps
Partner with customer AI leadership
Define holistic AI strategy
Deliver prescriptive roadmaps
Report progress to executives
Lead requirements workshops
Formalize scope into deliverables
Build production-quality code
Build API integrations
Design end-to-end agentic workflows
Build context pipelines
Build generative steps
Build downstream integrations
Run programmatic model testing
Design solutions with AI unit efficiency
Design solutions with token efficiency
Support ROI calculations
Own post-deployment reliability
Implement fallback paths
Manage change control
Refine for output quality
Drive end-user adoption
Configure LOB specific solutions
Document product gaps
Package learnings into patterns
Evolve deployment strategy
How You'll Work.
Team & Collaboration
Customer AI leadership; Customer and partners
Communication Scope
Translate technical concepts; Speak to parties
Process & Methodology
Roadmaps, Deliverables tracking
Full Job Description
WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Most enterprise AI projects don't fail because the model isn't powerful enough. They stall because the model is missing the context that makes it useful inside a business — the contracts, records, policies, procedures, metadata, permissions, and workflows where an organization keeps what it actually knows. Closing that gap is the real work of enterprise AI, and it's the work a Box Forward Deployed Engineer (FDE) does. Box AI is model-agnostic, letting customers choose the best model for each business need. An FDE works the same way — helping customers build content-centric AI workflows around whichever models best fit their needs, with Box at the center of their intelligent content strategy. As AI models evolve and agentic systems grow more sophi
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