Customuse
AI, Creative Tools, Gaming, Media Production
Forward-DeployedEngineer,AICreativeTools
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Forward-Deployed Engineer, AI Creative Tools at Customuse. Skills: AI creative technology, Customer workflow understanding, Technical needs assessment, Product request gathering, Prototyping, Integration development, Scripting, Tool development, Production feature development, AI workflow iteration, Customer adoption enablement, Debugging, Product feature scaling. Work directly with customers to understand creative workflows, technical needs, and product requests. Build prototypes, integrations,”
What You'll Achieve.
Help customers succeed with Customuse; Turn repeatable customer needs into scalable product features; Help customers adopt Customuse effectively
Industry & Context.
Turn vague customer requests into concrete product decisions; Distinguish one-off asks from platform opportunities; Debug issues
Occasional customer-facing work and travel where useful
What They're Looking For.
Must Have
Product-minded engineer who likes being close to users and customers, Can build and ship quickly across the stack with TypeScript, JavaScript, React, Node. js, Python, or similar, Hands-on experience with AI tools, APIs, agents, LLMs, image generation, 3D generation, video, or creative automation workflows, Communicate clearly with both engineers and non-technical customers, Can turn vague customer requests into concrete product decisions and distinguish one-off asks from platform opportunities, Enjoy fast iteration, customer calls, demos, debugging, and hands-on implementation
Nice to Have
Experience with 3D tools, gaming studios, Roblox, Unity, Unreal, Blender, UEFN, WebGL, Three. js, or asset pipelines, Experience in forward-deployed engineering, solutions engineering, founding engineering, product engineering, or another customer-facing technical role, Experience building internal tools, customer integrations, automation workflows, APIs, SDKs, or AI-powered prototypes, Background in creative software, design tools, game development, AI tooling, or developer platforms
What You'll Do.
Work directly with customers to understand creative workflows
and production features that help customers succeed with Customuse
Translate customer feedback into clear product and engineering requirements
Rapidly iterate on AI workflows for image
Partner with gaming studios
and enterprise customers to help them adopt Customuse effectively
Debug issues across product
Identify repeatable customer needs and turn them into scalable product features
How You'll Work.
Team & Collaboration
Sit at the intersection of engineering, product, and customer success; Partner with gaming studios, creator teams, brands, and enterprise customers
Communication Scope
Communicate clearly with both engineers and non-technical customers
Full Job Description
About Customuse Customuse is building an AI creative engine for image, video, and 3D. We bring leading AI models and pro creation tools into one workflow, helping creators and teams ideate, generate, edit, animate, texture, and produce publish-ready assets. We are trusted by 15M+ creators and used across gaming, Roblox, animation, ecommerce, product design, architecture, and creative teams. The next chapter is turning Customuse into the default creative workspace for AI-native media production. We are backed by Connect Ventures, Adjacent, and angels/operators from companies like Snap, Stripe, and SpaceX, with an investor network behind category-defining companies including Revolut and RevenueCat. Location: London, with occasional customer-facing work and travel where useful Type: Full-time About the role We are hiring a Forward-Deployed Engineer to work directly with customers and help them build with Customuse's AI creative technology. You will sit at the intersection of engineering, product, and customer success. One week you might be embedded with a gaming studio designing an AI asset workflow; the next, you might be shipping a feature, prototyping an image/video/3D pipeline, or turning messy customer needs into a productized internal tool. What you'll do - Work directly with customers to understand creative workflows, technical needs, and product requests - Build prototypes, integrations, scripts, tools, and production features that help customers succeed with Customuse - Translate customer feedback into clear product and engineering requirements - Rapidly iterate on AI workflows for image, video, 3D asset creation, customization, and deployment - Partner with gaming studios, creator teams, brands, and enterprise customers to help them adopt Customuse effectively - Debug issues across product, AI workflows, asset pipelines, APIs, integrations, and content delivery - Identify repeatable customer needs and turn them into scalable product features You might be a fi
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