Sharecare
Healthcare
FormsCompletionSpecialist
Neural analysis suggests this role is
optimal for Junior candidates.
“Forms Completion Specialist at Sharecare. Skills: FMLA/Disability forms, medical terminology, HIPAA, Microsoft Excel, Communication skills. Completing FMLA/Disability forms accurately and efficiently, processing medical record requests, communicating with patients and physician coordinators, and ensuring HIPAA/HITECH compliance.”
What You'll Achieve.
Ensuring accuracy and providing customers with the highest quality product and customer service. Ensure patient's disability forms are completed after payment within 5-7 days (turnaround). Monitor all EMR accounts to ensure that all requests are received and processed within required time frame.
Industry & Context.
What They're Looking For.
Must Have
1 year prior experience in a medical records department or like setting. Computer software experience: general working knowledge of Microsoft Word & Excel. Excellent organizational skills and ability to multi-task. Must be able to type 50 wpm. Must be able to use fax, copier, scanning machine. Must be willing to learn new equipment and processes quickly. Must be self-motivated, a team player and have proven customer satisfaction skills. Must have excellent Communication skills.
Nice to Have
Experience with FMLA/Disability forms is required. Familiarity with medical terminology and medical office processes and procedures.
What You'll Do.
Completing FMLA/Disability forms accurately and efficiently
processing medical record requests
communicating with patients and physician coordinators
and ensuring HIPAA/HITECH compliance.
How You'll Work.
Team & Collaboration
Displaying and working within the values of Servant Leadership, Family, Compassion, Accountability and Respect for their leader and their peers.
Communication Scope
Communication skills
Full Job Description
_**Job Description:**_ Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit [www.sharecare.com](http://www.sharecare.com/). **_Job Summary:_ ** This position is responsible for completing FMLA/Disability forms in a timely and efficient manner, ensuring accuracy and providing customers with the highest quality product and customer service. Applicants should have familiarity with medical terminology and medical office processes and procedures. Experience with FMLA/Disability forms is required. The candidate will also demonstrate that they are culturally aligned with Sharecare, by displaying and working within the values of Servant Leadership, Family, Compassion, Accountability and Respect for their leader and their peers. They will be innovative, open to change, and display honesty and integrity in all that they do. **** **_Essential Job Functions:_ ** * Process FMLA/Short Term Disability paperwork. * Communicate with patients and physician coordinators about disability/FMLA paperwork in an upbeat, patient centered attitude. * Process medical record requests for clients, with proper adherence to HIPAA and HITECH compliance training and laws. * Complete FMLA/Disability forms by utilizing industry standard responses as per the type of specialty practice. * Answer incoming calls, assisting multiple li
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